very poor service

so , ive thought a lot about this post , ive even been threatened by their lawyers to " cease and desist " .. what ever happened to freedom of speech , especially if Malema can sing "his ****** song" which i hate , however , ive decided to have my say .... Without Prejudice...... Roughly 3 months ago , my Volvo XC90 was brought to you "Swedish Auto " via , a third party wich remains anon , to replace the brake discs and pads , alround . Over the last long weekend , I took my family in the said vehicle, to the Kruger national park . On route , the left front brake caliper fell off , luckily we weren’t going at speed , otherwise who knows what would have happened. It turns out the the Top bolt holding the caliper together , fell out completely . We had to contact a mechanic to assist us . We were stranded road side for a good 5 hours while the mechanic procured the correct bolt . The findings were that , firstly your workshop had not used the correct volvo caliper bolt , ( it should be a “ alan key head” ) the bottom bolt is also incorrect , and was very loose . As a result of this , the said caliper and pads have more than likely been damaged . Further , there is now a loud squeeking noise emanating from the front left wheel . At this stage iam willing to let your workshop make good on your mistakes , fix my vehicle at no extra charge . Please advise your stance on this matter , Swedish Auto strydompark. Their response , via a lawyers letter that they " denies all liability whatsoever pertaining to yourself insofar as this matter is concerned. They also go on to say " "Our client confirmed such aspect in its job card which is attached hereto for your record purposes" .... NOTHING was attached , as there wasn't a job card in my name!, yet they were the last people to work on my car , and released an unsafe vehicle .... which actually is not only , in my opinion , dangerous , but negligent as well. As a future client , Swedish Auto will NEVER see me again .