Lack of Compassion

On the 14th of August I visited the Sweet face Thai Spa and Beauty Salon, on my departure I found that my vehicle was stolen (which was parked in front of the Spa). I immediately went back to ask for assistance at the Spa, the staff there was not at all helpful or concerned with my problem. They asked my email address to send me the video footage of the theft, and told me to phone the Brooklyn SAPS; on telling them that I don’t have their number, the staff told me to google it.

I honestly feel that the Sweet Face Thai Massage and Beauty Salon has an obligation to their clients to ensure safe parking or at least have a security guard outside, as I was told that this was not the first time someone’s car was stolen; and them offering to send the video footage immediately also indicated to me that this has happened before.

How everything happened on that day shows that the beauty Salon doesn’t care about their customers' safety or even have any compassion for the situation, I was clearly shaken and they couldn’t be bothered.