SWITCH CONSUMABLES WAY OF DOING BUSINESS STINKS!!!!!

I had what everyone is talking about a nice lady phones sells you 2 cartridges. Then in a month she phones about your back order that is on the way.You cannot return it, it is in their terms & conditions. Do not ever do business with this company they are business and telemarketer sharks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I also see that the company never replies!