Switch
4.3|238 reviews
BM
Bonolo M
1 reviews | Active since Member
09 Feb 2026, 12:23
Wrongly Canceled policy
I've been paying insurance for the past 2 years. And it was cancelled without me requesting cancelation
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Replies (56)Switch's replyOfficial
09 Feb 2026, 14:02Hi Bonolo,
Communication was sent out to all Switch clients on 1 and 12 December, notifying them that Switch policies will be canceled due to a strategic business decision made by Santam. On 19 December, a second notice went out, granting an extension to 31 January. This is why your policy has been canceled.
During this transition, all Switch clients were given the opportunity to move their cover rover to Santam Direct.
Should you like to commence with the transition, please reach out to us at help@santamswitch.co.za for assistance.
Communication was sent out to all Switch clients on 1 and 12 December, notifying them that Switch policies will be canceled due to a strategic business decision made by Santam. On 19 December, a second notice went out, granting an extension to 31 January. This is why your policy has been canceled.
During this transition, all Switch clients were given the opportunity to move their cover rover to Santam Direct.
Should you like to commence with the transition, please reach out to us at help@santamswitch.co.za for assistance.
Best regards,
Switch's reply09 Feb 2026, 14:02
Official
Hi Bonolo,
Communication was sent out to all Switch clients on 1 and 12 December, notifying them that Switch policies will be canceled due to a strategic business decision made by Santam. On 19 December, a second notice went out, granting an extension to 31 January. This is why your policy has been canceled.
During this transition, all Switch clients were given the opportunity to move their cover rover to Santam Direct.
Should you like to commence with the transition, please reach out to us at help@santamswitch.co.za for assistance.
Communication was sent out to all Switch clients on 1 and 12 December, notifying them that Switch policies will be canceled due to a strategic business decision made by Santam. On 19 December, a second notice went out, granting an extension to 31 January. This is why your policy has been canceled.
During this transition, all Switch clients were given the opportunity to move their cover rover to Santam Direct.
Should you like to commence with the transition, please reach out to us at help@santamswitch.co.za for assistance.
Best regards,