Mercedes-Benz E240 Quote Number 40949

I'm new in the Pretoria area and decided to try them out. I took my E240 Mercedes-Benz to them on 9 May 2025 as I knew that the lower control arm bush was faulty. They charged me R200 to check the suspension and carry out a test drive. I didn't tell them that I am actually a qualified Mercedes-Benz and BMW Technician and have been in the Motor Industry for the past 20 years! I waited a very long time in store for them to produce the quote for the repair.

Eventually they provided me with a quote to replace the following Parts: 1.Front Shocks (was actually faulty) 2.Rear Shocks 3.Some Unheard-of-Bush (they were unable to explain what this was) 4.Lower Ball Joints 5.Steering Rack Ends 6.Tie Rod Ends 7.Stabilizer Links 8.Stabilizer Bushes (was actually faulty) 9. Lower Control Arm Bush - ONLY 2 OF 6 Bushes were slightly worn! Amount : R23 100.00 I was immediately suspicious! If this was the case my vehicle would be unstable and uncontrollable on the roads!

I then took my vehicle to a friend's workshop - Gas ****** Customs (AN RMI APPROVED WORKSHOP) all the way down in Alberton! We found that the bushes that require replacement would not cost more than R1800.00 and I did buy the front shocks at a discounted price of R1000 each (quoted R3800 each). I estimate that the total repair would cost me about R5000 and definitely not R23000! It's a pity that we are unable to upload pictures or videos on this platform but anyone is welcome to request the pictures and videos of my suspension for further proof. I do sympathize with vehicle owners who are not technically inclined and take their vehicles to ************ places for repairs.

Also beware of factionalism, you may have to be of a certain religious group in order to get a better service ; )