Bad Investment

I am writing to formally raise a complaint regarding the handling of my pension withdrawal request.

After leaving my company, I submitted all the necessary documentation to begin the withdrawal process. It has now been months, and I am still waiting for a clear update regarding the status of my funds.

I have sent multiple emails requesting information, but I have either received no response or very limited feedback. I have been informed that you are unable to provide me with the value of my pension or a confirmed payment date. This is extremely concerning, especially after such a long waiting period.

Additionally, I understand that your own service provider has also attempted to contact you, yet no proper response has been given. I find it unacceptable that my emails are being ignored and that I am not being provided with clear information regarding my own funds.