PC Builder/Syntech nonsense companies

I'm so disappointed in PC Builder aka Syntech. The people from this company have been playing me like a child and it's just so sad how they treat customers. It almost feels like it's a racial issue more than just people being lazy and not doing their jobs because everyone just didn't deliver what they have been saying to me

Well, I bought 2 PC Builder PCs at Takealot and within 4 months the fans stopped working. When I contacted PC Builder I was told they don't deal with the public but Takealot has a warranty policy that says we must report our issues with the manufacturer/supplier of that product

I then called again and the lady who answered the phone at Samrand branch was surprised that I was told that they don't deal with the public. I was then referred to Milan, who I thought would assist because he listened to my story and asked me to email him my details, and the address so that they can pick up the PCs

I did just that and he never responded to me even the day that I stated for the pick up on email passed by. So I called them again and he said he missed my email and was referred to Jean Phillippe Burger🤦🏾‍♀️well I thought he would also help as we agreed that I would drop off the PC and that I should let them know when

Well I did just that and again, my email was un attended to. My brother dropped off the PCs where the lady that he found told him that the PCs will be fixed and he can come collect them the following day. Ooh well, again, when he got there the lady wasn't at work and the PCs were not attended to. So I called Jean at Cape Town and guess what, he wasn't there but the guy who answered the phone promised to give the Samrand people my number saying they would call me when they are done and that they are busy with the PCs🤦🏾‍♀️

It's the next day now no one has called and mind you the fixing is just to replace fans🙄It's 2 PCs that were pricey and I don't even understand why do they treat me like this. They don't even consider the petrol that they wasted by telling my brother to come the next day when in fact they didn't even bother to fix the PCs.

I no longer know who to talk to because they keep lying to me and pass me on to the next person as if they gave me the PCs for free. It's just disgusting how they operate and what will happen in the future because their PCs just gave problems in less than 6 months🤦🏾‍♀️

I'm so bored I really trusted PC Builder because they even claim to be the best bt yoh🙇🏽‍♀️