Syntell private utilities sucks

I'm renting and apparently the electric board that i have in my room. happens to be registered with syntell private utilities,of which I don't think but find it strange that their Kwh are not satisfying,n they really finish really fast,I mean you buy 50 bucks electricity but get 9.3 units how messed up is that,we living in location for Pete sakes,like what's the use of this