********* and extremely UNPROFESSIONAL business

This company quoted me on a MAKS/U-Prox system (>R25,000) and 8 days after making full payment they eventually delivered an incomplete system to me in KZN without pre-warning me they do not have stock of the OUTDOOR PIRs and the keypad. When I evetually succeed to contact them, they without any apology simply say they have placed these items on back-order and I will have to wait a week or 2 (very doubtful) for the shipment out of Ukraine!!!???? - The war-zone of Eastern Europe. On now being forced to demand an obvious immediate refund to get hold of another Alarm system due to the major increase in KZN's security uncer*****y, they simply ignore your demand and refuse to talk to you further ignoring your legal right to an immediate refund and their legal obligation to comply due to their TOTALLY ******* business practices considering any applicable commercial law, etc CPA, ... They never phone you to provide feedback on the order and if/when you do get hold of the salesman, Brain, he eventually admits their management's policy is to keep stock levels confidential (i.e. give out written quotes on stock even if it is not available), and the sales staff is not allowed to mention stock unavailability in order to not loose business. I will now need to take legal action to claim my money back in court.... You will be well advised not to deal with this company in any way and rather purchase from the other much better stocked and professional security retail and wholesale outlets like Regal, Elvey, and the many online options. Do not even look at the MAKS/U-PROX brand in South Africa. There is absolutely now appropriate support for this system locally.