S
Systeq
Unclaimed Business
S
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMT
Maritz T
1 reviews | Active since Jan 2020
9 Jun 2024, 09:56
********* and extremely UNPROFESSIONAL business
This company quoted me on a MAKS/U-Prox system (>R25,000) and 8 days after making full payment they eventually delivered an incomplete system to me in KZN without pre-warning me they do not have stock of the OUTDOOR PIRs and the keypad. When I evetually succeed to contact them, they without any apology simply say they have placed these items on back-order and I will have to wait a week or 2 (very doubtful) for the shipment out of Ukraine!!!???? - The war-zone of Eastern Europe. On now being forced to demand an obvious immediate refund to get hold of another Alarm system due to the major increase in KZN's security uncer*****y, they simply ignore your demand and refuse to talk to you further ignoring your legal right to an immediate refund and their legal obligation to comply due to their TOTALLY ******* business practices considering any applicable commercial law, etc CPA, ... They never phone you to provide feedback on the order and if/when you do get hold of the salesman, Brain, he eventually admits their management's policy is to keep stock levels confidential (i.e. give out written quotes on stock even if it is not available), and the sales staff is not allowed to mention stock unavailability in order to not loose business. I will now need to take legal action to claim my money back in court.... You will be well advised not to deal with this company in any way and rather purchase from the other much better stocked and professional security retail and wholesale outlets like Regal, Elvey, and the many online options. Do not even look at the MAKS/U-PROX brand in South Africa. There is absolutely now appropriate support for this system locally.
Helpful (0)
|Replies (0)MT
Maritz T
1 reviews | Active since Jan 2020
9 Jun 2024, 09:56
********* and extremely UNPROFESSIONAL business
This company quoted me on a MAKS/U-Prox system (>R25,000) and 8 days after making full payment they eventually delivered an incomplete system to me in KZN without pre-warning me they do not have stock of the OUTDOOR PIRs and the keypad. When I evetually succeed to contact them, they without any apology simply say they have placed these items on back-order and I will have to wait a week or 2 (very doubtful) for the shipment out of Ukraine!!!???? - The war-zone of Eastern Europe. On now being forced to demand an obvious immediate refund to get hold of another Alarm system due to the major increase in KZN's security uncer*****y, they simply ignore your demand and refuse to talk to you further ignoring your legal right to an immediate refund and their legal obligation to comply due to their TOTALLY ******* business practices considering any applicable commercial law, etc CPA, ... They never phone you to provide feedback on the order and if/when you do get hold of the salesman, Brain, he eventually admits their management's policy is to keep stock levels confidential (i.e. give out written quotes on stock even if it is not available), and the sales staff is not allowed to mention stock unavailability in order to not loose business. I will now need to take legal action to claim my money back in court.... You will be well advised not to deal with this company in any way and rather purchase from the other much better stocked and professional security retail and wholesale outlets like Regal, Elvey, and the many online options. Do not even look at the MAKS/U-PROX brand in South Africa. There is absolutely now appropriate support for this system locally.
0
Replies (0)cS
candice S
1 reviews | Active since Jan 2020
1 Mar 2016, 13:40
DAMAGED MOTOR
Most pathetic service we have ever experienced, and will not buy any more stock from yourselves we purchase +/- 80 motors monthly from another supplier and now tried you, but will not even recommend your service to any of my the partner companies we deal with.<br> <br> My husband had purchased a Centurion motor which does not work, the motor was taking back to you to have the PC board apparently replaced after this still the motor does not work and my client getting frustrated...Trying for Sipho to change the motor or give a refund is no point nobody seems interested why must we wait for days or drive up and down when the problem is not been sorted between you or centurion in PTA costing me time and fuel, and you not prepared to refund or exchange the motor, or should I exchange the motor have to pay a fee when I had purchased a motor that does not work.<br> <br> Please also know I have posted this on HELLO PETER...both for Systeq as well as Centurion Motors and on will post on FB. <br>
Helpful (0)
|Replies (0)cS
candice S
1 reviews | Active since Jan 2020
1 Mar 2016, 13:40
DAMAGED MOTOR
Most pathetic service we have ever experienced, and will not buy any more stock from yourselves we purchase +/- 80 motors monthly from another supplier and now tried you, but will not even recommend your service to any of my the partner companies we deal with.<br> <br> My husband had purchased a Centurion motor which does not work, the motor was taking back to you to have the PC board apparently replaced after this still the motor does not work and my client getting frustrated...Trying for Sipho to change the motor or give a refund is no point nobody seems interested why must we wait for days or drive up and down when the problem is not been sorted between you or centurion in PTA costing me time and fuel, and you not prepared to refund or exchange the motor, or should I exchange the motor have to pay a fee when I had purchased a motor that does not work.<br> <br> Please also know I have posted this on HELLO PETER...both for Systeq as well as Centurion Motors and on will post on FB. <br>
0
Replies (0)