1 reviews | Active since Member
I am honestly ashamed of my 1 star rating, because they deserve a rating of MUCH less. We have tried to use them for multiple jobs (and unfortunately paid deposits almost immediately, and therefore did not see how much of a horrific job they do). They managed to ruin all 4 of the installations we used them for. Their response times are atrocious (if you even get a response), but on top of that their installation quality is so much worse. We currently have a job where they need to install 2 vanity mirrors. To install the one mirror they actually stood on the vanity, cracked the granite top, damaged the timber unit and chipped the porcelain wall tiles AND the installation is so not seamless. There’s gaps all around the mirror. The second mirror, they haven’t even showed up to install. All of this that we have to deal with and we haven’t had any response from the installer Jonathan nor from Robin Haupt. I have never, ever, ever dealt with a more unprofessional team within the industry. I hope this review helps someone else so that they don’t have to go through what we’re going through - an unhappy client, a horrible product, damages that we have to now pay for, and additional costs to get a professional team to do the mirrors. Good luck if you choose to go with them. Have a look at their google reviews, says it all!!