Tablecharm.co.za
2.4|27 reviews
Responds in 194 hours 50 min
LT
Lee-Ann Tshibasu
1 reviews | Active since Member
20 Oct 2025, 11:11
Dissappointed
Good day
I've been trying to get a refund from Tablecharm for almost 2 months now. I was asked to send my bank details and proof of account as well as proof that I paid them. I did all that and still no positive feedback. Last week I received an email saying this case will be closed how on earth can it be closed if the last message from a call centre agent said they will contact me with feedback and that was last Thursday. On Saturday I received an email saying case will be closed. I haven't received my refund nor feedback so how can the case be closed???? Pathetic customer service to say the least!!!!
Helpful (0)
Replies (53)0
Replies (53)Tablecharm.co.za's replyOfficial
21 Oct 2025, 09:24Good day Lee-Ann,
Thank you for raising this with us. We sincerely apologise for the inconvenience caused to you.
Kindly note that our Client Service Department will be in contact with you to have this issue resolved as soon as possible.
Kind regards
Table Charm Direct
Thank you for raising this with us. We sincerely apologise for the inconvenience caused to you.
Kindly note that our Client Service Department will be in contact with you to have this issue resolved as soon as possible.
Kind regards
Table Charm Direct
Best regards,
Tablecharm.co.za's reply21 Oct 2025, 09:24
Official
Good day Lee-Ann,
Thank you for raising this with us. We sincerely apologise for the inconvenience caused to you.
Kindly note that our Client Service Department will be in contact with you to have this issue resolved as soon as possible.
Kind regards
Table Charm Direct
Thank you for raising this with us. We sincerely apologise for the inconvenience caused to you.
Kindly note that our Client Service Department will be in contact with you to have this issue resolved as soon as possible.
Kind regards
Table Charm Direct
Best regards,