Tablecharm.co.za
2.4|27 reviews
Responds in 194 hours 50 min
BM
Babalwa M
1 reviews | Active since Member
09 Mar 2026, 09:40
DO NOT TAKE A TC MOBILE PHONE!!!!
If I could give this a minus score trust me I would. I took a phone through Table Charm Mobile and it has been debating monthly now for the 2nd month. Yesterday I got a blocked phone message despite the debit order successfully going off on the 26th Feb. I have been trying to call their contact centre and I have been holding for more than an hour on two occasions with no avail. Ive sent emails, I've sent whatsapp texts there is simply no response. What a pathetic servic
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Replies (212)Tablecharm.co.za's replyOfficial
09 Mar 2026, 10:18Good day Babalwa
Thank you for sharing your feedback. We sincerely apologise about the inconvenience you have experienced with your Table Charm Mobile account and the difficulty reaching our contact centre. This is certainly not the level of service we aim to provide.Your complaint has been escalated to the TC Mobile Department, and an agent will be in contact with you shortly to assist and resolve this matter.We appreciate you bringing this to our attention and look forward to helping you.
Thank you for sharing your feedback. We sincerely apologise about the inconvenience you have experienced with your Table Charm Mobile account and the difficulty reaching our contact centre. This is certainly not the level of service we aim to provide.Your complaint has been escalated to the TC Mobile Department, and an agent will be in contact with you shortly to assist and resolve this matter.We appreciate you bringing this to our attention and look forward to helping you.
Best regards,
Tablecharm.co.za's reply09 Mar 2026, 10:18
Official
Good day Babalwa
Thank you for sharing your feedback. We sincerely apologise about the inconvenience you have experienced with your Table Charm Mobile account and the difficulty reaching our contact centre. This is certainly not the level of service we aim to provide.Your complaint has been escalated to the TC Mobile Department, and an agent will be in contact with you shortly to assist and resolve this matter.We appreciate you bringing this to our attention and look forward to helping you.
Thank you for sharing your feedback. We sincerely apologise about the inconvenience you have experienced with your Table Charm Mobile account and the difficulty reaching our contact centre. This is certainly not the level of service we aim to provide.Your complaint has been escalated to the TC Mobile Department, and an agent will be in contact with you shortly to assist and resolve this matter.We appreciate you bringing this to our attention and look forward to helping you.
Best regards,
BM
Babalwa M's updateReviewer Update
09 Mar 2026, 10:31The worst part is that, when I finally got hold of TC, they are disputing the fact that they have locked the phone. Even though its there on the phone screen. Oh the gas lighting??? Im super upset
BM
Babalwa M's update09 Mar 2026, 10:31
Reviewer Update
The worst part is that, when I finally got hold of TC, they are disputing the fact that they have locked the phone. Even though its there on the phone screen. Oh the gas lighting??? Im super upset
BM
Babalwa M's updateReviewer Update
09 Mar 2026, 10:54The worst part is that, when I finally got hold of TC, they are disputing the fact that they have locked the phone. Even though its there on the phone screen. Oh the gas lighting??? Im super upset
BM
Babalwa M's update09 Mar 2026, 10:54
Reviewer Update
The worst part is that, when I finally got hold of TC, they are disputing the fact that they have locked the phone. Even though its there on the phone screen. Oh the gas lighting??? Im super upset
Tablecharm.co.za's replyOfficial
09 Mar 2026, 11:37Thank you for your follow‑up message, Babalwa. We understand your frustration and sincerely apologise for the inconvenience caused. Our TC Mobile team is already assisting you, and next steps have been shared with you directly. We will continue to work with you to ensure the matter is resolved as quickly as possible.
Best regards,
Tablecharm.co.za's reply09 Mar 2026, 11:37
Official
Thank you for your follow‑up message, Babalwa. We understand your frustration and sincerely apologise for the inconvenience caused. Our TC Mobile team is already assisting you, and next steps have been shared with you directly. We will continue to work with you to ensure the matter is resolved as quickly as possible.
Best regards,