1 reviews | Active since Member
Usually I don't bother reviewing a place if it is bad. Out of self-respect I just opt to never visit there again unless I absolutely MUST! With Taco Zulu it was different. Friday , Oct. 30th was my first time there. The bouncers were polite and professional. I went with 3 other people and we were in costume due to attending a Halloween event prior to visiting Taco Zulu. I was quite pleased to note that one of the hosts ( a large African gentleman ) coolly informed us that their halloween event is the following day but since we are already dressed, we are welcome to use their photo booth- this was the only kind gesture I received all night from Taco Zulu staff. My waitress for the night did not greet the table and whilst I can understand that myself and my friends got there late and curfew is a concern for many. The manner in which she chose to engage with patrons is truly poor. i write this review in the hope that establishments that serve food will understand that your staff serving the food should be trained, so as not to put a damper on someone's spirits -prior to them sitting down to enjoy a meal. My suggestion is that if any customers should rock up after 9pm, how about this: "Hi Sir/ Ma'am/ Guys & Girls/ Ladies & Gents/ Sanibonani I am (insert name here) and I will be your waitress tonight *insert smile here* Due to the curfew, we wpuld like to cash up all food orders by (insert time here) so that our staff can get home safely within curfew. This way customers can determine what they will purchase and will not feel belittled or chased away. I understand that by the end of the day it is hard to maintain the same energy as the beginning but I too have been a waitress, I speak from experience when I say that someone serving with a negative attitude is a lose-lose for ALL involved! If it were not for that gentleman who offered displayed excellent customer skills, I would never have considered going there again or posting this helpful review.
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