Highly disappointed

<p>I am highly dissatisfied with Avis O R Tambo, after 3 days of waiting on their customers care department to contact me, they send me a email to rate their service, nothing has been discussed or no consensus reached, its been almost two weeks ago I have used there car hire services. I would not recommend them to anyone as their services are really not professional.</p> <p>I booked a Vw Polo months before my trip to Pretoria, at arrival I was told there is no Polo cars available and I'll have to settle for the Grand i10 or some other small cars, I opted for the Grand i10 pleasantly I've enjoyed the car. After my holiday that was from the 23 Dec to 27 Dec, I drop the car at avis O.R.Tambo branch as our flight was at 16h20 requested my invoice. I was completely dumbstruck as my invoice stated I have booked the car in on 25 Dec, at 14h51 and I have so much mileage added lucky I took a picture of the odometer of the car, just to let everyone know the lady I returned the car to Ms.Slee.</p> <p>Please check your options.</p>