Tag Heuer in V&A Waterfront - insensitive, a fraud and a reap-off

On 18/12/22 @ 18:58 I bought a Formula One Qrtz Chrono Black Dial Nylon Bracelet at Tag Heuer Boutique V&A Waterfront in Cape Town. I showed the lady Assistant that attended to me that the nylon bracelet was a bit short for my wrist. She had no solution and I wanted to try it first. On 28/12/22 I went back to the store and again showed the same lady the issue (see attached pic). The lady was not friendly, she told me 2 wait until 3/1/23 for a call, also that I'm not her client. The same lady called me yesterday (3/1/23) just to tell me that I have to buy a new wrist-band. How u thoughtful. I would like to have a properly fitting wrist band or the watch replaced with another one with a properly fitting Nylon band on my wrist.