SS
Sipho S
Active since Feb 2012
35
Reviews
0
Industries
Reviews
35 reviews29 months ago
FNB facilitating ***** in Customers' accounts
I bank with FNB and what I have been experiencing is ***** of small amounts by the very bani. I provide enough for my debit orders, and they charge R8 even when I have provided sufficient funds. I would like these R8 totalling almost R200 to be reversed and my money credited back into my bank account.
73 replies
34 months ago
FNB unfairly milking my bank acc with small amounts
I have R8.50 times 8 amounting to R68.00 debited in my bank account, and don't understand why. I have been transacting and there's currently more than R100 positive balance. I don't know what is this transaction that is unable to go through. I would like all these R8.50 amounts to be reversed. It is *****.
53 replies
39 months ago
Fraud in my FNB bank acc
Reference "Decline foreign T..." debited from my bank acc a number of times. I can see 25/01/23 - R8.50, 25/11/22 - R8.50, 8/11/22 - R8.50 & R8.50 = R17.00. I suspect there has been these transactions before debited from my bank acc. I would like this to be investigated and my money (though little) returned back into my bank acc.
132 replies
40 months ago
Tag Heuer in V&A Waterfront - insensitive, a fraud and a reap-off
On 18/12/22 @ 18:58 I bought a Formula One Qrtz Chrono Black Dial Nylon Bracelet at Tag Heuer Boutique V&A Waterfront in Cape Town. I showed the lady Assistant that attended to me that the nylon bracelet was a bit short for my wrist. She had no solution and I wanted to try it first. On 28/12/22 I went back to the store and again showed the same lady the issue (see attached pic). The lady was not friendly, she told me 2 wait until 3/1/23 for a call, also that I'm not her client. The same lady called me yesterday (3/1/23) just to tell me that I have to buy a new wrist-band. How u thoughtful. I would like to have a properly fitting wrist band or the watch replaced with another one with a properly fitting Nylon band on my wrist.
0 replies
52 months ago
SIZWE HOSMED MEDICAL SCHEME DOES NOT PAY HOSPITAL AND DOCTIRS ON TIME.
We gave birth to our baby on 14/10/21 at Vincent Pallotti Hospital in Pinelands (Cape Town). My wife was discharged on 16/10/21. A hospital bill of R34k is still not paid because the hospital put wrong dates on its remittance to Sizwe Hosmed Medical Scheme. When that was corrected early in December 2021, I was told that it won’t still be paid because the hospital used a wrong code. That was ultimately corrected by the hospital late in December 2021. Notwithstanding that, the bill is still not paid and no-one is simply calling me to explain why it is still not paid. I have made a number of calls to Sizwe Hosmed Medical Scheme since November 2021, and is it unpleasant as I had to hold-on waiting for a customer agent to pick-up my call. When an agent ultimately answers my call, I am required to repeat myself over and over, evidence that their system does not keep a trail of conversations with clients. I have decided to part-ways with Sizwe Hosmed Medical Scheme because I had a difficult relationship with the scheme from the start as my membership got suspended for no reason a few times including the fact that at some point their records showed that I RESIGNED when there was no such instruction from myself. I kept my side of the bargain by honouring all the monthly premiums till December 2021 BUT SIZWE HOSMED MEDICAL SCHEME NEVER HONORED ITS COMMITMENT. I feel they are ethically bound to pay the hospital bill of R34k as I was a member in regular standing and no premium was outstanding at the time and it remained as such until December 2021.
186 replies
52 months ago
NETCARE IS UNDULY EARNING MILLIONS OF INTEREST FROM PATIENTS’ REFUNDS
It is now almost a month since (21/12/21) I completed a form for my refund of R97k from Netcare, to date my money has not been refunded. You call the hospital (Krugersdorp), they refer you to Head Office. You call the Head Office, they refer you to their refund section. You call the refund section, they keep telling you about a series of signatures their process requires. What is upsetting is that they expect you to call them. They totally do not feedback any progress to the client. They have no service standard and turn-around -times to adhere to and you are just at their mercy to get your money back whenever they feel like depositing it into your bank account with no interest accrued. BUT they require a cash guarantee of more than R100k immediately if a loved one has to be admitted.
0 replies
52 months ago
Netcare Hospital (Head Office) has no heart when it comes to refunding people their hard-earned money for hospitalisation
I paid a guarantee of R115k on 18/12/21 to get my mother-in-law admitted at Netcare Krugersdorp for a serious illness. She was discharged on 20/12/21. I filled the refund form personally on 21/12/21 and to date I have not received my refund of about R98k. I spoke to Nkosinathi and Goitsemang (Manager in their refund section) on 29/12/21 and provided them with an official confirmation of my bank details. Today, it is 5/1/22 and I have not been refunded. I must say that Netcare requires a cleared guarantee of R115k immediately before admission and they don’t ask for a letter confirming your bank details, but when they have to process your refund, they ask for a letter confirming your bank details; in fact they would hold-on to your money until you provide a confirmation letter even when you have processed the initial EFT from the same account. After I provided them with all they wanted, I am still waiting for my money.
53 replies
52 months ago
Sizwe does not pay hospitals and doctors on time
I delivered a baby on 13/10/21 at Vincent Pallotti Hospital in Cape Town at a hospital cost if R34k. My wife was discharged on 16/10/21. This is the 3rd month since and the hospital bill has still not been paid, let alone other bills that are associated with the same admission like the gynaecologist, paediatrician, anaesthetist and pathologists that I struggled to get settled by Sizwe. Vincent Pallotti initially put wrong dates and Sizwe didn’t pay and they (Sizwe nor the hospital) didn’t inform me until I made a follow-up enquiry at the end of Nov ‘21. When the dates were corrected, then I was told that the hospital also put a wrong code. This has left me as a member of Sizwe with a headache that the two institutions cannot resolve still, when it was not my error but the hospital’s. Clearly Sizwe doesn’t care about its members and the hospital also doesn’t care about its clients. They also don’t talk to each other, let alone just informing you. As a member I rely on them to resolve a matter I have no control over. I have now taken a decision to leave Sizwe Medical Aid, it is just a headache to deal with them. However, the Medical Aid should settle all the bills accumulated while I was a member.
239 replies
52 months ago
Wondering why FNB charged me so much Service Fee
I want a justification of the service fee of R104 in my Bank Acc on 24 Dec, compared to one of R2 on 27 Nov. What justifies an increase of R102 representing more than 5000%?
53 replies
55 months ago
Unfair practise by FNB
I’m still waiting for matter to be resolved.
53 replies
Review Distribution
5 Star
2 (5.714285714285714%)
4 Star
0 (0%)
3 Star
2 (5.714285714285714%)
2 Star
2 (5.714285714285714%)
1 Star
29 (82.85714285714286%)