1 reviews | Active since Member
<p>Good day,</p> <p>I decided to treat my sister for her birthday to a pampering half day spa session at The Taj Spa located in Westwood Mall Durban. We arrived there about 10 minutes late due to heavy traffic that built up on route because of rainy weather, we did call the Taj Spa and informed them that we'd be a few minutes late due to traffic. Upon arrival, we were told by the owner that our sessions would be cut back by 10 minutes so that was somewhat disappointing to hear as it was my sister's birthday that very same day! My husband and I were then treated by two of the most disappointing masseurs that we have met...I am convinced that these two ladies were most probably trained hands on at the spa as they definitely did not possess any professional massage theraphy s****s when it came to providing the treatments we were expecting. They were completely lacking any form of professionalism and the whole experience with both of them was really apalling and dismal. My poor sister on the other hand had a masseus that had applied too much pressure during her session and she now has the bruises to show for it!!!</p> <p>Overall, our experience at the Taj Spa at Westwood was DISAPPOINTING AND APPALLING!!! NEVER GOING BACK THERE AGAIN!!!</p>