Poor service

I requested transport for the removal of my furniture on the 24th January 2025, i had a very bad experience with the owner Hetisani and his driver. My furniture starting from fridge, washing machine and bedroom suit are damaged, i reported the incident to the owner after the driver was making lots of noise in my house saying i didn't have to clean the fridge immediately i trapped him. the owner requested pictures of the scratches on my furniture and he rep**** by saying i'm making things up because i don't want to pay. I then made the payment, because i wasn't even there, i thought their insurance is going to cover for the dents and scratches These people are very unprofessional, they then locked the delivery truck and the driver walked away telling me he is very rich and he has two houses in Gauteng, most of my furniture was still in the truck. He came later after an hour or so to offload my stuff. Unlike their advert on the web, they don't cover the furniture with boxes, just push it inside their dirty truck.

I'm extremely disappointed with their service, not recommended . Now i have to live with my fairly new furniture scratched and dented by them.