1 reviews | Active since Member
So I've just cancelled my Talk Talk account because you have absolutely no customer service and i don't appreciate being lied to. When I moved address - I was told a technician could only come out on the 11th of December 2020 (leaving me for 2 and a half weeks with no broadband). I was told that, while the arranged time would be between 13:00 and 18:00, a note had been attached to say that the technician had to come out after 4pm as I would be at work. The technician phoned me at work long before 4pm to get access to my flat. When I asked why he was there so early I was informed that there was no note on that order to say I would only be home after 4pm. Either he was lying or the **** who made the booking. He then told me that he would be there after 4pm that day. He never arrived and didn't even have the decency to call me to let me know. As I have now been using my EE phone as a hotspot for the 2 and a half weeks that I had to wait for this installation, I have no need for Talk Talk and due to being stuffed around by your *****s - you can shove your contract up your ****. Maybe send your idiots to EE for a few weeks to learn what customer service is.