Active since Feb 2017
12
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12 reviews1 month ago
Used to make good cars and offer great customer service, not anymore.
I'm on my third Hyundai, but it will definitely be my last. My first was the 1600 Matrix. What an amazing vehicle. Was the most comfortable car I've ever owned. I put over 500 000km on her before letting her go, the new owner is still driving her. Never gave a day's hassle. Then I drove a 1990 Elantra. Same reliability. Couldn't kill it if you tried your best. So in 2024 I bought myself a little Venue. Confident that I would be getting the expected value for money and reliability I'd gotten used to from Hyundai. Boy was I wrong. Less than 40 000 on the clock and the clutch slave gave up. I've owned over 9 cars in my life and never had to replace a clutch on such a new vehicle. So get the vehicle to Hyundai expecting them to sort out a car that is still under warranty and on their maintenance plan. Only to be told that they cannot get the required part for the next three weeks! So I ask them, how do they think it's acceptable to leave me without a vehicle for three weeks? They say that there's nothing they can do as all their loan vehicles are out. I'm not surprised if the new generation of Hyundais are so *** that their clutches give out after less then 40 000km. No wonder all their loan cars are out. So I call the head office in Joburg, speak to Zinhle. She gets in touch with Hyundai Plumstead and calls me back - now they apparently can get the part by Friday - but still no offer of a loan vehicle so that I can still get around. No man. As soon as this car is back with me - I'll be negotiating with Wesbank to trade it in for a Toyota. Seriously ****ed off with Hyundai. You have definitely gone down. So sad because you used to make great cars and used to know how to treat your customers.
0 replies
5 months ago
Impossible to stop *****ulent activity on my PayPal account.
I have been getting billed on my PayPal by Uber BV despite my not having used Uber in several years. There is no easy way to get this resolved and trying to contact PayPal is a nightmare. I am now sitting and waiting for a security code that PayPal claim to have sent to my mobile but nothing has come through and without it, I cannot close my PayPal account. How do I get rid of this useless PayPal account?
0 replies
6 months ago
Uber ****ming desperate people looking for work
This company is ****ming desperate people. I app**** to be a driver which means there is quite a process of registering yourself and your vehicle with them, each step costs money. The final step is them sending you to apply for a Metered Taxi License. I was applying in June, Capetown had already issued tge 1000 taxi licenses for the entire year in January. There were many of us that Uber put through this costly process knowing full well that we'd not be able to drive for them due to the impossibility of getting that permit. Still now, they're putting desperate for work through this long and costly process knowing damn well that these are people who don't have money and will never get registered to drive for Uber. It's despicable.
0 replies
9 months ago
False advertising
Advertise Sky-Hi Ride in Capetown as buy one get one free. Decided to take a school group. Tried to book online but could only book for 2 people. Contacted webtickets only to be told that the deal is only for 2 per customer. Nowhere doe it say this in the adverti*****t. I now have a group of learners who are highly disappointed. Sky-Hi staff at the hotel were terrible when it came to lack of service.
0 replies
26 months ago
Be aware that you are going to pay ludicrously high postage.
Be warned - Fruugo will not advertise the shipping cost , but will automatically charge it as soon as you checkout an order. Their prices look really reasonable - but their shipping and postage is ludicrously high. I just got caught, ordered an item for ony R299, but got charged R1087.99 postage. Almost 4 times the price of the item. Trying to cancel the order right now as I ws never made aware that postage would be that high and am not prepared to pay that much for an item that isn't even R300.
0 replies
65 months ago
Don't give a **** about their customers
So I've just cancelled my Talk Talk account because you have absolutely no customer service and i don't appreciate being lied to. When I moved address - I was told a technician could only come out on the 11th of December 2020 (leaving me for 2 and a half weeks with no broadband). I was told that, while the arranged time would be between 13:00 and 18:00, a note had been attached to say that the technician had to come out after 4pm as I would be at work. The technician phoned me at work long before 4pm to get access to my flat. When I asked why he was there so early I was informed that there was no note on that order to say I would only be home after 4pm. Either he was lying or the **** who made the booking. He then told me that he would be there after 4pm that day. He never arrived and didn't even have the decency to call me to let me know. As I have now been using my EE phone as a hotspot for the 2 and a half weeks that I had to wait for this installation, I have no need for Talk Talk and due to being stuffed around by your *****s - you can shove your contract up your ****. Maybe send your idiots to EE for a few weeks to learn what customer service is.
0 replies
78 months ago
Vodacom are lying thieves.
I am in the UK and had phoned several times last year and again at the beginning and middle of this year to confirm that my current Vodacom contract would be cancelled at the end of October. Vodacom guaranteed that this was the case and that I would not be billed for November and following. I have just received this months statement and have been billed for November. As it is impossible for me to phone from the UK, I tried to contact them via their website - there is no email address there and all you get under contact details is this absolutely useless and frustrating bot. I need to let this scam company of crooks and liars kn ow that I have no intention of paying another ****** cent - they can go to hell.
210 replies
83 months ago
Mango feel nothing for customers - all they care about is money.
Last week I booked a flight and car rental with Mango as I needed to make a trip from Durban to Pretoria on Friday the 14th of June. For no fault of mine, the situation changed (completely out of my control) and I no longer needed to get to Pretoria so I phoned Mango Airlines to cancel the ticket today (Monday the 10th of June). I was then informed that they can cancel the flight but I get absolutely no refund. I think that this is despicable of Mango. It will cost them absolutely nothing to cancel the flight - why must I pay over R1000 to NOT fly with Mango. This is daylight robbery. I will never use mango again.
56 replies
100 months ago
No limit to Telkom's incompetence
I ordered a Telkom ADSL service in December 2017. The technician installed the modem and we received our new landline number and everything worked well for almost one week. Thereafter we completely lost the dialing tone and had absolutely no internet. I went into the Telkom shop at the Boardwalk Richards Bay and they informed me that they could not help me ant that I should phone 10210. I went home and wasted airtime phoning 10210, after listening to irritating music and advertising for over an hour, someone finally answered and said that they could not help me at all, I had to phone sales on 10213. I then sat on my cell for hours again only to be cut off as I suppose it became 'after hours'. My wife phoned Telkom from her office on the 22nd of January, she was told that the line was still in the name of the previous owner and had been discontinued, not to worry, it would be sorted out in 24 hours, 48 at the most. She was given the reference number ********** . Whoever she spoke to is a liar. I still have no dialing tone and no internet. I went to Telkom yesterday, arrived just after three, it took so long to get to the front of the queue that by the time the person behind the desk phoned 10213, their offices were closed. I went into Telkom Richards Bay again today and, after waiting for ages in the queue, the person at the desk again told me that they cannot help me and phoned 10210 for me (you'd think she would have know to phone 10213 being an employee). I then phoned 10213 from their phone and literally waited until my patience ran out for them not to answer their phone (I have things to do in a day other than waiting and suffering the consequences of Telkom's inability to do their job). I have now come to the realization that there exists no company or organization as totally incompetent as Telkom, that you would treat a new customer like this shows you have no concept of customer service nor how to run a business and that I have made a huge mistake by getting a contract with Telkom. I refuse to try and phone your useless 10213 line again and sit for hours listening to that irritating music and the ***** trying to advertise your products while non of your hopeless staff answer the phone.
53 replies
107 months ago
Telkom are liars and thieves
<p>13/03/2017 - my wife agreed to a R69 per month sim card contract being offered over the phone. 14/03/17 wh was welcomed to Mondo and warned of an admin fee. 15/03 she was told the package was on its way. 16/03 a R29 depbit order came off her account. SIM card was delivered. 04/04 they tried to port her number and to activate her Telkom SIM card. 07/04 activation had still not happened, she phoned Mondo to assist an in the process she was informed that the R69 was only for Telkom to Telkom calls (something she had not been told in the initial phone call) and that calls to any other network would be over and above the contract. She decided to cancel the contract in that call to Mondo. As the consultant activiated the SIM, she told him to cancel the contract with immediate effect. He said it would take 48 hours with Mondo and 21 days from that day with Telkom. My wife stayed on line while he confirmed the order had been cancelled. 12/04 she phoned to confirm and was told the contract had been cancelled and that instruction had been sent to Telkom. She was never told about the fact that Telkom required a cancellation form but was told to confirm with Telkom via phone that this contract had been cancelled. She was told that debit orders would go off for May and June but that the money would be reimbursed. She has never used the SIM card and never intends to. 24/05 an account was delivered to her work place for R141.20. She phoned Telkom and was told it had not been cancelled as she had not filled in a cancellation form. She requested a form and recieved it that day (from Zinhle) via email. She filled it in, signed it and sent it back to Telkom the same day. 30/05 she received an email from Telkom telling her that the form details could not be read. 30/05 she resent the form. 01/06 R141 was taken from her account, she had this reversed. 02/06 another R141 was taken from her account. 02/06 she sent another darker version of the form to Telkom. 03/06 she was given case number ********** 58. She phoned as well 08/06 and spoke to Sboniso and he said for her to send him everything and he would expedite it. She sent him everything that same day. He made another case number ********** 8 to expedite it. He said he would keep her updated. Sboniso has never contacted her. 15/06 R227,20 was taken off her account without any warning given. Her account had insufficient funds which lead to bank charges being levied against this failed transaction. 15/06 she went to the Richards Bay Telkom office and was told to phone a call centre as they do ont deal with mobile contracts. She phoned from the Telkom office and Ntuthuko said she owed them as the phone had been loaded regardless of the fact that she had not used it and had made it clear that she did not want it. She said tht there would be no more debit orders if her contract had been cancelled. My wife requested emailed proof of this. She waited on line while she confirmed her email address with Ntuthuko and he said he'd sent it, to date nothing has been received. 18/06, she phoned Nontobeko and was told she would escalate this to billing in order to wave the charges and refund that bank charges, case number ********** 5. 20/06 my wife phoned and asked for Nontobeko as she repeatedly gets messages from Telkom regarding non-payment of her account, she was busy so my wife left a message. Nontobeko phoned back. Nontebeko claimed feedback request was done and that it would take 72 hours to respond and that someone had been assigned to sort it out. We should wait for their call. 22/06 my wife recieved an email from Telkom saying the issue had been resolved and she should call them for details. 23/06 (10:00) she phoned Telkom and Smangele told her that credit had been passed and that her account was zero. no money was refunded for the bank charges or money that had already been taken. At 10:16 she phoned to confirm that the contract was closed and the debit order stopped, Mbali confirmed that the contract was closed and the debit order was stopped - that there would be no more debit orders. 24/06 R227.20 has just been taken from my wife's account by Telkom again. It is obvious that Telkom are going to continue stealing money form my wife and that their consultants are a bunch of incompetent liars. Tired of this now. She is going to phone Standard bank tonight to have this debit order reversed - all we want now is for Telkom to leave us alone.</p>
168 replies
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