

Talksure Sa
Based on recent customer reviews, Talksure Sa receives largely positive feedback for its insurance and medical aid offerings, with customers consistently praising prompt response times, efficient claims handling, and helpful staff. A recurring theme is satisfaction with the panic and emergency app features, which reviewers describe as fast and reliable. However, dissatisfaction emerges around communication breakdowns, particularly with the Elixi Gap Cover product, where customers mention unresolved email queries, disputed policy receipts, and concerns about debit orders processed without clear confirmation, leaving some feeling the cancellation and refund process was handled unprofessionally.
Replied to 100% of negative reviews
Reply time on negative reviews: 4h 39m
TrustIndex
7.9
Ranking
#45
in Financial Services
Reply Time
39m
Replied to 100% of negative reviews
Reply time on negative reviews: 4h 39m
Based on recent customer reviews, Talksure Sa receives largely positive feedback for its insurance and medical aid offerings, with customers consistently praising prompt response times, efficient claims handling, and helpful staff. A recurring theme is satisfaction with the panic and emergency app features, which reviewers describe as fast and reliable. However, dissatisfaction emerges around communication breakdowns, particularly with the Elixi Gap Cover product, where customers mention unresolved email queries, disputed policy receipts, and concerns about debit orders processed without clear confirmation, leaving some feeling the cancellation and refund process was handled unprofessionally.
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Talksure Sa has a TrustIndex of 7.9 out of 10 on Hellopeter, based on 28 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 4 hours 39 min. Hellopeter has tracked Talksure Sa across 383 total reviews. How is the TrustIndex calculated? →
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