1 hour and 20min wait for soggy waffles

This was my first time visiting this establishment and I hated it. We were told it would be a 15min wait and ended up waiting 1 hour and 20 minutes which is disgusting service. Only to find out that they were making some huge platter for that entire time and you’re telling me not one employer could take the time to make the 2 things that we ordered, no one was served for that entire time. Not once did the manager come out and address the angry and disgruntled customers. The place is not exactly cheap, but had such poor service. By the time we received our waffles, they were DRENCHED in maple syrup as they let them sit for half an hour before even making the 3 small tacos we ordered. The waffles were soggy and gross and we ended up throwing half of it away.