TG
Talladega grill
Unclaimed Business
TG
Talladega grill
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Restaurants & Food
#14NPS Score
0Unlikely
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ohms O
1 reviews | Active since Jan 2020
19 Dec 2024, 18:18
Pathetic customer service, arrogant owner, inconsistent quality of food.
I enjoy their burgers, but the service and arrogance of the owner and the staff makes it a deal breaker. On more many occasions they have messed up our orders. Always no apology or even any effort to make up for their mistakes. There was a spell of really poor quality fries, which the owner Shebeer and his brother, the co-owner, acknowledged to be a supplier issue, but continued to serve to their clients this poor quality fries. I made numerous complaints, and nothing was done to rectify the situation or deal with the complaints with some kind of empathy toward a regular paying client. Today, my kids went online to check the menu and found 18 Chicken Tenders advertised at R125. The store manager Lee Ann called the owner Shebeer to check if she could honour the advertised online price, which he refused to do. I suspect this contravenes the Consumer Protection Act. More of the same arrogance from the owner. Have plenty of screenshots to prove, but can't seem to find a way to upload pics on this review.
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Ohms O
1 reviews | Active since Jan 2020
19 Dec 2024, 18:18
Pathetic customer service, arrogant owner, inconsistent quality of food.
I enjoy their burgers, but the service and arrogance of the owner and the staff makes it a deal breaker. On more many occasions they have messed up our orders. Always no apology or even any effort to make up for their mistakes. There was a spell of really poor quality fries, which the owner Shebeer and his brother, the co-owner, acknowledged to be a supplier issue, but continued to serve to their clients this poor quality fries. I made numerous complaints, and nothing was done to rectify the situation or deal with the complaints with some kind of empathy toward a regular paying client. Today, my kids went online to check the menu and found 18 Chicken Tenders advertised at R125. The store manager Lee Ann called the owner Shebeer to check if she could honour the advertised online price, which he refused to do. I suspect this contravenes the Consumer Protection Act. More of the same arrogance from the owner. Have plenty of screenshots to prove, but can't seem to find a way to upload pics on this review.
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Robin V
1 reviews | Active since Jan 2020
25 Feb 2024, 14:32
Pathetic "Customer Service"
Placed an order using MrD and never received my crumbed mushrooms, BUT I did receive 2x SEAL BAGS as my order. After contacting the restaurant (at around 16:20pm on Sunday 25th). The person that gets called to the phone, proceeded to argue with us regarding the missing items, after then directing us to take it up with MrD. This was all AFTER telling them that the bags were sealed, there were 2 bags (she said they sent 2), but the mushrooms weren't there. After being told "WE KNOW WHAT WE PACK" and "THE MUSHROOMS WOULD BE STANDING HERE", we just gave up and decided to try other routes. After been a loyal customer and a fan for years now, this has definitely left a sour taste in my mouth. Pathetic staff that have ZERO RIGHT being in any form of customer service role. I am pretty sure they couldn't possibly have made a packing error, clearly either the paying customer or delivery service must be at fault.
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Robin V
1 reviews | Active since Jan 2020
25 Feb 2024, 14:32
Pathetic "Customer Service"
Placed an order using MrD and never received my crumbed mushrooms, BUT I did receive 2x SEAL BAGS as my order. After contacting the restaurant (at around 16:20pm on Sunday 25th). The person that gets called to the phone, proceeded to argue with us regarding the missing items, after then directing us to take it up with MrD. This was all AFTER telling them that the bags were sealed, there were 2 bags (she said they sent 2), but the mushrooms weren't there. After being told "WE KNOW WHAT WE PACK" and "THE MUSHROOMS WOULD BE STANDING HERE", we just gave up and decided to try other routes. After been a loyal customer and a fan for years now, this has definitely left a sour taste in my mouth. Pathetic staff that have ZERO RIGHT being in any form of customer service role. I am pretty sure they couldn't possibly have made a packing error, clearly either the paying customer or delivery service must be at fault.
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Sasha T
1 reviews | Active since Jan 2020
15 Nov 2022, 10:14
1 hour and 20min wait for soggy waffles
This was my first time visiting this establishment and I hated it. We were told it would be a 15min wait and ended up waiting 1 hour and 20 minutes which is disgusting service. Only to find out that they were making some huge platter for that entire time and you’re telling me not one employer could take the time to make the 2 things that we ordered, no one was served for that entire time. Not once did the manager come out and address the angry and disgruntled customers. The place is not exactly cheap, but had such poor service. By the time we received our waffles, they were DRENCHED in maple syrup as they let them sit for half an hour before even making the 3 small tacos we ordered. The waffles were soggy and gross and we ended up throwing half of it away.
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Sasha T
1 reviews | Active since Jan 2020
15 Nov 2022, 10:14
1 hour and 20min wait for soggy waffles
This was my first time visiting this establishment and I hated it. We were told it would be a 15min wait and ended up waiting 1 hour and 20 minutes which is disgusting service. Only to find out that they were making some huge platter for that entire time and you’re telling me not one employer could take the time to make the 2 things that we ordered, no one was served for that entire time. Not once did the manager come out and address the angry and disgruntled customers. The place is not exactly cheap, but had such poor service. By the time we received our waffles, they were DRENCHED in maple syrup as they let them sit for half an hour before even making the 3 small tacos we ordered. The waffles were soggy and gross and we ended up throwing half of it away.
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