Waste of Money and Unprofessional.

I cancelled Debit Order before the debit order date yet money was still taken . Three months prior that I paid for services that were not rendered to me .I was the one who had to constantly update Nhlanhla their Debt Consolidation Manager and nothing was done on their side.I totally waisted over R2 000 trying to resolve my debts .I could have just paid the money myself to my debts and I thought this was going to help me with mediation.