Terrible Experience that Ruined my Hair

I had a medium length blunt bob and went in for a trim with long layers because I have naturally wavy hair and the layers would look nice if I had to leave my hair to dry naturally. The hair stylist (I think her name is Natalie) paid no attention to what I wanted done with my hair and completely ruined my hair. I left the salon in tears with a cut that looked terrible. It ended up being a sort if mullet cut that she had curled and I looked like a poodle. Her attitude was disgusting throughout the experience and it became my fault that the cut was ****. She was rude and actually did not care that she ruined my beautiful hair. It seemed as if she did not want to be at work that day. She was also constantly shouting at the other lady that works at Tandem washing hair.