Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Leading up to my actual appointment at the salon my hair wasn’t in a bad , dry or brittle condition at all. My balayage was a more darker blonde. My intention on going to the salon was just to lighten the balayage a bit for a more refreshed look. I’m sitting waiting for assistance and then a lady tells me you want a balayage not even taking into consideration if my hair is in a good condition or asking how light is like to do. In my opinion Tandem isn’t worried about the integrity of their clients hair it’s all about how quick can I get it done and about the money. After the colour it looked nice I must say but that’s because they blowed it and put in so must product I wouldn’t notice how damaged my hair was. After washing it out the next day my hair was so dry , brittle and every time I’d brush it the blonde falls out. I am horrified. This Salon doesn’t care about the integrity of their clients hair! And it’s a shame as many people are not aware of the damage they are doing to your hair.
1 reviews | Active since Jan 2020
Leading up to my actual appointment at the salon my hair wasn’t in a bad , dry or brittle condition at all. My balayage was a more darker blonde. My intention on going to the salon was just to lighten the balayage a bit for a more refreshed look. I’m sitting waiting for assistance and then a lady tells me you want a balayage not even taking into consideration if my hair is in a good condition or asking how light is like to do. In my opinion Tandem isn’t worried about the integrity of their clients hair it’s all about how quick can I get it done and about the money. After the colour it looked nice I must say but that’s because they blowed it and put in so must product I wouldn’t notice how damaged my hair was. After washing it out the next day my hair was so dry , brittle and every time I’d brush it the blonde falls out. I am horrified. This Salon doesn’t care about the integrity of their clients hair! And it’s a shame as many people are not aware of the damage they are doing to your hair.
1 reviews | Active since Jan 2020
I had a medium length blunt bob and went in for a trim with long layers because I have naturally wavy hair and the layers would look nice if I had to leave my hair to dry naturally. The hair stylist (I think her name is Natalie) paid no attention to what I wanted done with my hair and completely ruined my hair. I left the salon in tears with a cut that looked terrible. It ended up being a sort if mullet cut that she had curled and I looked like a poodle. Her attitude was disgusting throughout the experience and it became my fault that the cut was ****. She was rude and actually did not care that she ruined my beautiful hair. It seemed as if she did not want to be at work that day. She was also constantly shouting at the other lady that works at Tandem washing hair.
1 reviews | Active since Jan 2020
I had a medium length blunt bob and went in for a trim with long layers because I have naturally wavy hair and the layers would look nice if I had to leave my hair to dry naturally. The hair stylist (I think her name is Natalie) paid no attention to what I wanted done with my hair and completely ruined my hair. I left the salon in tears with a cut that looked terrible. It ended up being a sort if mullet cut that she had curled and I looked like a poodle. Her attitude was disgusting throughout the experience and it became my fault that the cut was ****. She was rude and actually did not care that she ruined my beautiful hair. It seemed as if she did not want to be at work that day. She was also constantly shouting at the other lady that works at Tandem washing hair.
1 reviews | Active since Jan 2020
<p>Will never ever support this company. They have the worst possible service. Made an appointment via telephone in 2016 and got there just to find the appointment was never booked. Gave them a second chance in 2017, make an appointment just to be told they can't help me at the time that my booking was made for. Once was still forgivable but twice is unacceptable. </p>
1 reviews | Active since Jan 2020
<p>Will never ever support this company. They have the worst possible service. Made an appointment via telephone in 2016 and got there just to find the appointment was never booked. Gave them a second chance in 2017, make an appointment just to be told they can't help me at the time that my booking was made for. Once was still forgivable but twice is unacceptable. </p>
1 reviews | Active since Jan 2020
I made an appointment for my hair to be cut two weeks in advance. Today that appointment should have happened as it is my Birthday tomorrow. I get there and apologise for being a few minutes late and the women gives me a look like \What are you talking about!"So i show her my name in the appointment book"
1 reviews | Active since Jan 2020
I made an appointment for my hair to be cut two weeks in advance. Today that appointment should have happened as it is my Birthday tomorrow. I get there and apologise for being a few minutes late and the women gives me a look like \What are you talking about!"So i show her my name in the appointment book"
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