AW
Adele W
Active since Jun 2015
11
Reviews
0
Industries
Reviews
11 reviews50 months ago
Absolute ZERO Service or Feedback
For the last almost 2 years, I have had appalling service from Averda. I request the bin to be emptied, and after ZERO feedback on delays, multiples calls from myself, it still takes about 6 weeks before we get service. With COVID affecting many businesses, I always gave them the benefit of the doubt, even with the constant level of frustration. However, it is now 2022, and it again took 5 weeks for them to service our bin. I was furious and decided they had had enough opportunities to improve their level of service, both the waste removal and customer liaising. I sent through a termination of services letter. I ensured I got written and verbal confirmation that they had received and actioned the termination the same day it was sent. Their maximum 30 day cancellation period was coming up, and I followed up once a week with a call to assess the progress of the cancellation. All the person could tell me was that it was underway. Monday 28th February was D-day. The cancellation period had lapsed and they had been told to uplift their bin by then, as our yard does not have space for theirs and the NEW bin from a different contractor. I have called every day this week. I have called twice today (friday) alone. I have emailed twice this week. NOT A SINGLE PERSON has returned my call or responded to my emails. There service is horrendous, and I do not recommend using their services ever.
0 replies
56 months ago
ABSA SUCKS
I would rate their service as zero, but a one star is the lowest rating HelloPeter will allow. I, personally have never had a positive experience with this bank. Starting 17 years ago with my fisrt experience, wanting to open a personal account till today, this bank is the most useless bank EVER. I am proud to say I have never had an account with ABSA! However, the business I work for has their business account with them and let me tell you, that trying to get anything done with them is worse than pulling teeth in the boons with no anesthesia and nothing but a shifting spanner. Every dealing I have with them ends with more unanswered questions and them admitting that they cannot assist or they have no idea why the function is not working. Meanwhile, they still charge you for everything even when it doesnt work. Latest thing is a business debit card which we collected, and the next day declined both attempts to be used, and they cannot assist on why this is happening, but we still paying for this bull**** card as if it is working. Emails and calls get us no where. I am so over this bank, and I hope they tank
53 replies
63 months ago
Exceptional service Canal Walk Beds From Home
Friendly and helpful service, Emmanuel was a star salesman. I had a good idea of what I wanted and he helped me make sure it was the right decision for me. Delivery within 2 days, with constant updates. GREAT GREAT Service!!!
0 replies
65 months ago
STOP F@#%ING CALLING ME
This is not how you make up for your rude telesales agent that called last week! I was patient and nice to the agent that called the following day and even went through to the sales agent and let them give me a comparative quote. But as I suspected, you cannot do better than my current insurance. I was polite and thanked you for calling and asked to be removed from your calling list. But now an agent has called me EVERY DAY since...*** is wrong with you people!? I can guarantee that there is now zero chance that I will ever contact you in the future for a comparative quote or recommend you to anyone. You have become more irritating than a nat flying around my head whilst trying to sleep. REMOVE ME FROM YOUR CALLING SHEETS
56 replies
66 months ago
Rude Rude Rude
Thanks for Calling to see if I had time to talk Gracie. I am always polite with those cold calling, as everyone needs to make a living. However, when I tried to explain that I had already had a comparative at the beginning of the year, you just hung up on me. Great manners on your part!
56 replies
67 months ago
Pathetic "resolution" to a sold vehicle
Your company is PATHETIC Our company is located and only works in the Western Cape. In the last month I have received 2 FINES for E-toll. The first is for a massive truck with a GP number plate, never have we owned a truck or GP plate. Yet a month later, after 2 calls and numerous emails from you, still not resolved. Then today I get one for a vehicle we SOLD before the fines occurred and invoiced 2 months after the fine itself. YET, you cant do the research and you invoice us for the fines, even though the yellow form was handed in within a week of the sale!? So I call you now to inform you to resolve this with the current owner...and your answer is I must get the Director to complete a form IN FRONT OF A COMMISSIONER of OATHES!!! What the F@*$ !?? This is NOT my problem, I did my due diligence at the time and handed in all the documents to remove from our name at the time 3 months ago. You figure it out, I'm NOT doing your job for you
0 replies
67 months ago
Great Returns Process with Takealot
I buy from takealot multiple times a week; for work, for family, and most especially myself. I love the variety of the products, the ease of the transactions and value for money. The other day I returned an item, after realizing I ordered the wrong duplicate book. I always choose to drop off as I live near by the warehouse and am generally collecting something weekly anyways. So , I processed my return as I would any other time, but this time the credit reflected immediately?...I panicked, I thought there may be something wrong with their system, as I hadn't returned the item yet. But then I got an email and saw that I am a "trusted" customer, so they credited my profile immediately. How cool is that, a retail company actually trusting their clients. I love it. Thanks Takealot
0 replies
67 months ago
TymeBank has changed the way I bank forever!
What an amazing bank! You need no money to open the account and it only takes 5 minutes to complete the application and receive your personalized bank card. On the app; you can control your limits, trusted devices and so much more! For ZERO Rands a month, you get not only an EveryDay Savings account, BUT 10 additional GoalSave accounts absolutely FREE and you get an amazing interest rate to boot. And when you draw cash at a Pick n Pay, you DO NOT pay any charges to get your cash out!!! It is such an amazing feeling to have such control over my money. It is so simple to use and gives me such flexibility. After being a loyal customer with a traditional bank for almost 20 years, they couldn't offer anything close to the services and benefits I receive with TymeBank. I closed all my other accounts and am never going back. I have now had my account a year, and I couldn't be happier. I recommend them to others at least 5 times a week, showing anyone that will listen how simple and transparent the banking is.
0 replies
69 months ago
Tyme Bank is GREAT
What an amazing bank! No monthly charges, no cash withdrawal fees, and you get a total of 11 accounts on your profile. I am actually so super impressed. I found myself spending money i couldn't afford to have a Standard Bank account. After almost 20 years of being a loyal customer to Standard bank I had no choice but to change to Tyme Bank. I closed both my accounts with them and opened a Tyme account within 5 minutes at my local Pick n Pay. Since then, I have had my husband and brother open a Tyme account. It is great for saving for different goals. I use it to save for my vehicle services and dog vaccinations. This way I don't have a big expense I cant afford and have an entire year to save...WHICH INCLUDES GREAT INTEREST. Its just overall an amazing bank. I do agree that the customer service isn't always great, but working the app is super simple and i am yet to not figure anything out. I have bought airtime and electricity. Paid accounts, once off beneficiaries and so much more. My money is super easy to see and manage on the app and I couldn't be happier. I think all South Africans should have an account, especially those with lower income, it makes managing your money such as for saving for kids school fees and so on so much easier.
0 replies
126 months ago
Seriously CANCELLED order over 35 cents
Place on order on Black friday and use a coupon for a 5% off my order.<br> I'm organised, already have my online banking open to do the payment as I confirm.<br> Discount shows as R30, so I pay for the order and email off the proof of payment.<br> <br> Thinking its all sorted, I wait, eventually Wednesday comes and I'm like where is my order.<br> I email, no response, email again and someone emails me to say that there is an outstanding amount and this is why my order hasnt been released.<br> 35 CENTS thats whats outstanding. Turns out that Zando's system doesnt know how to round off the decimals.<br> The discount was actually R29 odd cents and not the R30 originally shown as I finished my order.<br> <br> For reals Zando, you think I'm going to make a payment of Hundreds of Rands and not pay 35 CENTS on purpose? And today you CANCEL my order after i swollwed my anger and did an entire EFT payment for your 35CENTS.<br> <br> I have never had a good experience with you people. Something Always goes wrong!!!<br> <br> I will never buy from you ever again!<br>
0 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
5 (45.45454545454545%)