Deposit Refund

I moved out of one unit into a unit i used to stay in same complex which is Erand court. I moved out on the 29th July 2025 the lease agreement states that the deposit will be refunded no later than 7 days after lease termination. They were supposed to do a recon but that was not done up to today. Today the property manager tells me about bank charges of R250 when paying out my refund which I am still fighting for. They had to fix our stove before we moved out so they need to deduct that amount from the deposit but there has been no movement ever since. She does not respond to messages you have to send multiple texts before you can even get a response this might even take a day