Targer Realty
1.3|17 reviews
NR
Noko R
1 reviews | Active since Member
28 Apr 2021, 20:39
Refusal to refund full rental deposit.
I rented out an apartment through Targer Realty in Midrand in January 2020. Before occupying the apartment we raised the flaws we found in that unit. The agent from Target Realty said I must not worry about it and did not write all the flaws in the lease agreement. We then occupied the apartment and a few days after the lights in the main bedroom did not work. There were issues with the cables. We reported the issue but it was not resolved within reasonable time. We then reported other issues we picked up but they were never attended to. I then got discouraged to report more issues that I found. Later in the year the owner found new agents to sell his apartment that we occupied. A buyer was found and in January they were in the process of changing ownership. Since our contract was ending in January it did not interfere with these process due to us confirming that we will be leaving end of January 2021. An inspection was conducted by the Targer Realty agent and she said that we will get a resolution within 2 weeks. I patiently waited but they never got back to me after I started following up. I consistently followed up but only got a resolution today. They said they will only pay R891.92 out of the R6950 I gave as deposit. I would like the full amount given back to me due to the fact that the apartment that I occupied has been bought by new owners and it took Targer Realty more than 2 months for a resolution.
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Replies (53)Targer Realty's replyOfficial
30 Apr 2021, 11:35Dear Noko
Your deposit refund has been complicated by the sale of the property, hence the delays for which we apologise . We have been backwards and forwards with the costs quoted in an effort to minimize your costs.
The damages you caused to the property, that the owner charged you for, are based on the inspection that you completed and signed together with the agent when you moved in and the inspection that you completed when you moved out.
In writing you agreed to the condition of the property at each time. According to these inspections your damages necessitated the repainting of the property, plus fumigation due to a cockroach infestation.
The amount due to you is actually R 2042.92 after your repairs of R 5145 ( repainting, and fumigation).
Please bear in mind that these are costs charged to you by the owner, not Targer Realty. Targer have been working extensively to minimise your charges.
Your deposit refund has been complicated by the sale of the property, hence the delays for which we apologise . We have been backwards and forwards with the costs quoted in an effort to minimize your costs.
The damages you caused to the property, that the owner charged you for, are based on the inspection that you completed and signed together with the agent when you moved in and the inspection that you completed when you moved out.
In writing you agreed to the condition of the property at each time. According to these inspections your damages necessitated the repainting of the property, plus fumigation due to a cockroach infestation.
The amount due to you is actually R 2042.92 after your repairs of R 5145 ( repainting, and fumigation).
Please bear in mind that these are costs charged to you by the owner, not Targer Realty. Targer have been working extensively to minimise your charges.
Best regards,
Targer Realty's reply30 Apr 2021, 11:35
Official
Dear Noko
Your deposit refund has been complicated by the sale of the property, hence the delays for which we apologise . We have been backwards and forwards with the costs quoted in an effort to minimize your costs.
The damages you caused to the property, that the owner charged you for, are based on the inspection that you completed and signed together with the agent when you moved in and the inspection that you completed when you moved out.
In writing you agreed to the condition of the property at each time. According to these inspections your damages necessitated the repainting of the property, plus fumigation due to a cockroach infestation.
The amount due to you is actually R 2042.92 after your repairs of R 5145 ( repainting, and fumigation).
Please bear in mind that these are costs charged to you by the owner, not Targer Realty. Targer have been working extensively to minimise your charges.
Your deposit refund has been complicated by the sale of the property, hence the delays for which we apologise . We have been backwards and forwards with the costs quoted in an effort to minimize your costs.
The damages you caused to the property, that the owner charged you for, are based on the inspection that you completed and signed together with the agent when you moved in and the inspection that you completed when you moved out.
In writing you agreed to the condition of the property at each time. According to these inspections your damages necessitated the repainting of the property, plus fumigation due to a cockroach infestation.
The amount due to you is actually R 2042.92 after your repairs of R 5145 ( repainting, and fumigation).
Please bear in mind that these are costs charged to you by the owner, not Targer Realty. Targer have been working extensively to minimise your charges.
Best regards,