TERRIBLE SERVICE FROM TARGER REALTY

⁩

⁩

⁩

⁩ Add a photo

Targer Properties 4,4 (44) Real estate agency in SandtonOpen OVERVIEW UPDATES SERVICES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4,4 (44) Reviews Allhappy 6 needs 4 pleasure 4 questions 3 team 3 Sort by Most relevant Newest Highest Lowest Constance Mpofu 17 reviews just now NEW I am highly disappointed with the service I have received from this company. I hesitated so much to write this review but as I stand things keep getting worse. I approached Rae to rent the complex in December and the process was so smooth, …More Dudu Sikonde 1 review 3 months ago I enjoyed working with Tracey, she is very professional. She is always helpful and willing to go an extra mile when doing her job. She goes out of her way and ensure my property is well managed. Always ensure I have a tenant and my unit is …More 3 Targer Properties (owner) 2 months ago Thank you Dudu... yes Tracey is one of our shining stars Danny Madisha 1 review 3 months ago Tracey has been managing my unit for quite some time and she's been an absolute pleasure. She's reliable, diligent, responsive and overall very helpful. Her communication is impeccable and it brings me peace of mind knowing that any concerns/issues will be resolved at the speed of lighting. 2 Targer Properties (owner) 2 months ago Thanks Danny.... another person thrilled with Tracey's work ethic. Kaledi Thabana 1 review 3 months ago I had the pleasure of working with Rae from Targar regarding my new rental lease. I must say that the level of her professionalism is nothing short of amazing. I would highly recommend her and her team for all your real estate needs. Their swift action will leave you in awe. Just Excellent service all round 11/10 !!!!! 2 Targer Properties (owner) 2 months ago Hi Kaledi, 11/10 ! WOW Thank you ... Yes, I actually think Rae is a 12 :) Constance Mpofu 17 reviews just now NEW I am highly disappointed with the service I have received from this company. I hesitated so much to write this review but as I stand things keep getting worse. I approached Rae to rent the complex in December and the process was so smooth, quick responses, viewings, I was happy with the way things were being handled. During viewing, there was a broken window in one of the bedrooms and coakroaches issue which i immediately addressed. I was informed the window would be sorted before moving in. To my suprise I moved in and the window was still open, the place was dirty (dusty and cupboards filthy from ****roaches - i believe i missed this during inspection) i have ****roaches running from the bathroom to the bedrooms to the kitchen, I have requested fumigation but I can only wonder when i will get this service(that's if it will be possible in the current year) . I was told same day that a lady would be coming to clean the unit the same day of my moving (but nothing). I was then told by Rae to hire someone to clean and i would be reimbursed (that's already a problem because it is not my responsibility to clean the place, i should have moved in to a clean apartment in the very first place, now I'm given extra unnecessary admin, why did I pay R1300 of admin fees then?). Fine i rented someone and i was told i would be reimbursed latest Friday (2023/01/06). It's Monday today i decided to follow up with the property manager (Meryl) , the response shocked me really. The response is as follows : "So sorry my account is almost depleted, will discuss with my boss if refund is possible". So had I not followed up, i wasn't gonna be informed that my refund would be delayed. Secondly the text says "If possible" it should be possible, the company owes me money (what makes it impossible and how did it become my problem. ?).

Back to the window (it's still not fixed to this day and it's roughly wrapped in loose Sellotape). I got sick, had to skip work and go to the doctor, cause the early nights it was raining and the rain was literally coming through the window, it was windy (it felt like i was sleeping outside).

To top the list on the above, I have been following up on a mere copy of inspection letter that we completed the day I moved, according to Rae, inspection list is acceptable for the first 7 days, today is the 9th day (I've lost count on the number of follow ups I've made).

I have received a shocking service from this company, I am so disappointed because the service I received from Rae before making payment is so different to the service e I received after making payment.This is not a home I had hoped for, constantly fighting like this to get proper service as if the service is free. So many concerns have risen from this event and it has taken away all the excitement i had in living in my new apartment.

Targer Properties, should you respond, I know you will respond to protect the integrity of the business but please take responsibility /accountability and deliver decent service to your clients. I am not making these things up - I can provide proof If insisted, Screenshot, pictures, calls (its all there) ,I await the following :

-Refund (asap please) -Fumigation of the place (too many ****roaches and this is not to be charged to my account, please refrain from bullying me) -Window fixing (Bedroom and guest bathroom) Luke said he would be here today (Monday) I'm not shocked he didn't come nor let me know he wouldn't come(wasting my time) -A mere copy of the inspection list so I can add things that are broken in that apartment - please also give me adequate time to do this(please don't tell me 7 days has elapsed, I have been following up).