Disappointed at Tasos grill in Ballito

I’m a regular at this place because I live in ballito. They served me a terrible platter of wings. When I complained I was told they can’t find a solution for my issue. The food was disappointing; the manner in which the female owner showed no compassion; in fact she was very rude left me in dismay. I bring tons of my family and friends from Joburg to this restaurant; the views are lovely and it’s around the corner from my house but I won’t be coming back here again I’m not welcome; I’m simply tolerated, take a wild guess why in this country.