SN
Sibongile N
Active since Feb 2015
33
Reviews
0
Industries
Reviews
33 reviews10 months ago
A Big roach in my room at 11pm at the Radisson Blu Gautrain Hotel
It was my first time lodging at the Radisson blu Gautrain hotel and it’s certainly the last. I killed a big roach I saw crawling next to the mini coffee station. I immediately removed all my belongings from their cupboards. Worried my belongings may have been contaminated. I’ve had the pleasure of staying in various hotels, this has been very disappointing. I called the reception desk to inform them. I pray they take it up and fumigate their rooms.
0 replies
33 months ago
Cielo messed up my order and I’m expected to deal with it!!!
Im feeling rather disgruntled as a first time customer with Cielo. I purchased an office desk valued at R8000 almost 2 weeks ago. They dispatched the wrong item. Im getting calls from their customer care line advising that they need to collect the item then send the correct desk. This is unacceptable because the agreement was that they would collect and replace the item simultaneously. Im unconvinced; no one is communicating with me about the replacement at all. Not sure if the colour of my skin has anything to do with it. The worst experience.
60 replies
35 months ago
Multichoice Call Centre a mess
These guys can hardly change my debit order date as well as my physical address. I called and 2 consultants put me on hold for over 30 minutes and my request was still not fulfilled. I’m feeling let down; if we had other options I’d explore them. This customer service is of poor quality.
53 replies
37 months ago
Disappointed at Tasos grill in Ballito
I’m a regular at this place because I live in ballito. They served me a terrible platter of wings. When I complained I was told they can’t find a solution for my issue. The food was disappointing; the manner in which the female owner showed no compassion; in fact she was very rude left me in dismay. I bring tons of my family and friends from Joburg to this restaurant; the views are lovely and it’s around the corner from my house but I won’t be coming back here again I’m not welcome; I’m simply tolerated, take a wild guess why in this country.
0 replies
38 months ago
Debonairs pizza cheating me of my money for the second time
Very disappointed, we ordered a cram crust meaty pizza. To our shock and dismay they didn’t add the meaty component to the pizza. We paid R215 for a ham and cheese pizza which is really disturbing. This is happening for the second time, it’s the store at Pavillion Mall in Durban; the level of service is also rather poor.
0 replies
38 months ago
Blue security
These guys are failing fo render a service they are paid for. The alarm went off at 3am and it took them over 15 minutes to arrive. They called asking what the issue was first which is not right.
53 replies
39 months ago
DISGUSTING; Mr Price STOLE money from my account by debiting me whilst I had paid my instalment.
I paid R550 into my Mr Price account on Friday using their sms app. I owed R540. To my shock and dismay my account has been debited again today and I didn’t set up a debit option. Why bill my twice? You stole from me essentially, this is a fraudulent debit order because I did not authorize it. How dare you capture my information to put through a fraudulent claim. Reverse this mess you’ve created immediately. I’m going to settle this account and close it. I’m disappointed by your processes. I was really fond of the brand; I also struggled with your stupid app on Friday. I took me over an hour to make payment. If I knew I was opening a gateway for a bunch of thieves to tap into my account then I wouldn’t have paid you using your app. FIX THIS immediately because I’m going to post it all over social media I will also take this to the consumer ombudsman. I’m feeling rather cheated and frustrated.
0 replies
39 months ago
Nedbank MFC Poor Service
I’m really let down by MFC. They hardly send me statements for my vehicle finance account and whenever I call requesting I’m sent from pillar to post. I want to know what my settlement amount is the keep putting through to a particular line that’s never answered. This is terrible customer service. I want to close the account and purchase another vehicle and I can guarantee that Nedbank MFC has lost me as a client. Revolting service.
0 replies
41 months ago
Fabiani Pavillion- Sloppy Customer Service… the worst experience
Feeling let down by the Fabiani in Durban at the Pavillion Mall. I usually spoil my younger brother to an item or two from this brand, either at Gateway Mall or at the Pavillion. I bought him a pair of sneakers that were his size, these were for his birthday. Regrettably the cut is small, therefore he needs a bigger pair. Given my tight work schedule I sent him to exchange the pair. Upon having discussions with the sales assistants at the Pavillion he was advised the store would request a size 11 at the store at the Gateway shopping center, this was over a week ago. Furthermore they had advised they would make contact with him, nothing has come to fruition to date. Is this what the brand represents? Sloppy customer service? We are patrons of that brand, why treat us so poorly? I’m really disappointed, black on black service is typically poor which is disheartening but this is a new low.
0 replies
41 months ago
We buy cars… not sure what is going on at this point.. I’m anxious and concerned.
I sold my Datsun using We Buy Cars, this was in 2021 and the service was world class. I’m currently in the process of selling my BMW and all seemed ok until recently. I have been following up on an OTP for my vehicle to close out on the transaction. My buyer, who seems to be a nice guy advised they don’t have an admin team responsible for generating OTPs onsite, something along the lines of them being on leave etc. I have been awaiting feedback to finalize since Tuesday. Though I understand there are co-dependencies in our processes, I’m now starting to feel a bit uncomfortable. Is the transaction still taking place? Is this legitimate? Etc etc. I appreciate We Buy Cars as a brand but I’m very concerned about how this transaction has been handled. I’m going into hospital for a major surgery in a couple of days and I would have preferred going after having closed out on this process. I have been calling relentlessly, I’m seriously worried at this point, I keep being told they are working on it with nothing tangible at all. This is the branch in Durban, Springfield. Feeling seriously let down and it’s a pity because I have had a very positive experience with the same branch last year.
132 replies
Review Distribution
5 Star
1 (3.0303030303030303%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (9.090909090909092%)
1 Star
29 (87.87878787878788%)