Sadly disappointed

Hi there, I’m writing this review with a heavy heart seeing that I love their food and the atmosphere is so Awësömë but we ordered food over the weekend and was it so disappointing to receive as we call it "box chips" cause that’s what it taste like "carton box" which I don’t expect from a restaurant at all, the meals are expensive and don’t mind paying it but then expect freshly made chips amongst other things, it’s a restaurant and should have standards…