Faulty Battery

I'm extremely dissatisfied with my experience at Tavcor Group. Venita sold me a taigo VW car with a faulty battery, and the mileage was misrepresented as 35,000km when it actually had 36,700km. When I complained, she didn't assist me, and my request to speak to her manager was ignored. I had specifically asked about the car's condition before purchasing, and it's disappointing that they seem more focused on making sales than ensuring customer satisfaction. This experience has led to my disappointment with the VW brand.