TaxTim
3.9|553 reviews
LW
Lisa W
1 reviews | Active since Member
16 Feb 2026, 08:51
Paid but can’t access to complete my tax returns.
I paid R685 on the 10th Feb, and been debited from my bank account. However when I log in I’m still asked for payment. When I go to your help centre I’m Asked for payment again. I need assistance ASAP!
Helpful (0)
Replies (109)0
Replies (109)TaxTim's replyOfficial
16 Feb 2026, 10:33 Hi, apologies for the inconvenience. Please send proof of payment to payments@taxtim.com and make sure you quote the reference number. If you have already done this, please DM the email address you used to register on TaxTim and we will follow up for you.
Best regards,
TaxTim's reply16 Feb 2026, 10:33
Official
Hi, apologies for the inconvenience. Please send proof of payment to payments@taxtim.com and make sure you quote the reference number. If you have already done this, please DM the email address you used to register on TaxTim and we will follow up for you.
Best regards,
LW
Lisa W's updateReviewer Update
18 Feb 2026, 08:41Hi there - I have successfully logged in, however I cannot progress past Step 2 (adding me to TaxTim's profile). Waited 45 minutes. When I try go to help desk to report a technical issue, I'm asked to pay.
LW
Lisa W's update18 Feb 2026, 08:41
Reviewer Update
Hi there - I have successfully logged in, however I cannot progress past Step 2 (adding me to TaxTim's profile). Waited 45 minutes. When I try go to help desk to report a technical issue, I'm asked to pay.