TaxTim
3.9|553 reviews
SS
Susan S
1 reviews | Active since Member
04 Feb 2026, 09:02
System failure and no response from TaxTim
In the middle of January 2026, I filled in all the details for my tax return. Paid the fee and then when I tried to submit there was a system error. I messaged TaxTim on the 26th of January and a couple of times after that and have received no response. And the problem still persists.
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Replies (56)TaxTim's replyOfficial
09 Feb 2026, 14:59 We’re really sorry for the system error you experienced in January and for the lack of response to your messages, that’s not the standard you should have received.We’ve logged this with our help desk team, and they’ll be in touch with you directly to resolve the issue as quickly as possible.
Best regards,
TaxTim's reply09 Feb 2026, 14:59
Official
We’re really sorry for the system error you experienced in January and for the lack of response to your messages, that’s not the standard you should have received.We’ve logged this with our help desk team, and they’ll be in touch with you directly to resolve the issue as quickly as possible.
Best regards,