Same old poor service from Taylor Blinds & Shutters

I previously struggled with this company, but they committed to rectifying the situation. However, my first installation is still not done (almost two months later). I was foolish enough to place another order with them and today (again a month later) received the following message:

Dear Mr Kotze, RE: Taylor Shutters (Shutter Guard & blind factory) Please note that the factory has been in a bit of an upheaval for a couple of weeks and our orders were not forth coming. We have since established that there is currently a strike action taking place at the factory. We have been in contact with the CEO and managers and have had their assurance that the staff currently at the factory can and will be able to see to all our orders. As soon as I have confirmed arrival dates for the various shutter orders placed I will be contacting you for an installation date. We do apologise for any inconvenience this has caused and we promise that we are doing all we can to expedite all our orders from Taylor Should you have any questions or concerns please do not hesitate to contact me.

Clearly, this company is not in control of its production, I would strongly recommend that you rather use another supplier if you are in the market for blinds or shutters.