Customer complain

I'm really happy with the product I bought TCL QLED December my daughter accidental heat it by plastic cup the screen went blank what I noticed the product is not durable coming to think of I used Samsung for 10 years I didn't experience such I also use hi sense for 4 years still I never had such experience I only used your product 3 months this made me I asked myself did this product by SABS because really quality is questionable