1 reviews | Active since Member
Team Red Ribbon is a company operating in Gauteng. Their business is the buying of furniture and household goods. They collect and pay on the spot, "Nothing too big or too small for us" or so they claim.
My experience with them has been far from satisfactory to say the least, in fact it was by far the worst service I ever experienced. Let me explain;
Elderly family members passed away a while ago and I had a lot of extra furniture cluttering my house.
As Red Ribbon states on their website that they "specialize on estates I contacted them approximately 7 weeks ago.
Johan arranged an appointment and Wynand rocked up at my place, late but anyway. This was a Wednesday.
He had a look at all the items, one of which was a huge Oregon Pine dining room display cabinet.
His parting words were" let me do my homework and come back to you on Friday with pricing". Needless to say that never happened and on the following Monday I phoned Johan again.
He promised to let Wynand call me. I took Wynand,s call at 10h30 while I was shopping. He promised to call me back before 12h00 that same day.
THREE WEEKS later he still did not call me back. I phoned Johan again. Again he promised to tell Wynand to call me back, which he did full of excuses. I told him that I cannot do business with people like them because they constantly do not keep their word and that they are EXTREMELY unprofessional.
Last week Monday my wife contacted Johan again. She thought that possibly the people from Red Ribbon do not like me and that she might get different treatment.
Johan arranged an appointment with guess who? Off course Wynand again, for between 09h00 and 12h00 on Friday 25 October. By 12h30 she sent a WhatsApp asking if they still plan to .
Wynand finally arrived at approximately 16h00. He looked at the items, now mostly different from the previous lot and I give you three guesses what his parting words were!!!
You are so right "Let me do my homework and come back to you not later than Mondy (28 October)
It is now Wednesday (30 October) and still not a word. I rest my case.
I certainly want no excuses or anything from them but I want to let everybody know that they are UNBELIEVABLY UNPROFESSIONAL AND THEIR WORD AND PROMISES MEANS TOTALLY NOTHING.
They **** blatantly into our faces and it is most certainly a Company to AVOID AT ALL COSTS
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