Yeah their renewal policy sucks but here is a tip for getting your case resolved.

Even though I share a lot of thoughts with the people here with one star ratings, when I used the law and my countries customer rights code, they "refunded"(didn't put that much money into my account) my payment and I was allowed to cancel the service without penalties. So all I walked away with was A few rejected international payments that cost me some bank fees and and a dent in my credit score. Know your rights and you should always win cases like these.