Tec Mac appliances
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They came to install fridge door seals but bought the wrong size, then had a story about they paid for them already so I had to pay them and then they will bring back the correct ones in a day or so, this has been 3 months ago. When I asked for my money back they said no because I signed the invoice already. I got the rubbers myself at Hisense for R275 (They charged R2000 each). And I needed 3 rubbers.
1 reviews | Active since Jan 2020
They came to install fridge door seals but bought the wrong size, then had a story about they paid for them already so I had to pay them and then they will bring back the correct ones in a day or so, this has been 3 months ago. When I asked for my money back they said no because I signed the invoice already. I got the rubbers myself at Hisense for R275 (They charged R2000 each). And I needed 3 rubbers.
1 reviews | Active since Jan 2020
They claim to repair items but instead outsource the repairs. After 2 months we are still waiting for the microwave. Parts of the microwave were lost in their workshop. Absolutely NO customer service. You have to contact them constantly to obtain an update and then every excuse is given why the repair has not been done. **** and ***** artists
1 reviews | Active since Jan 2020
They claim to repair items but instead outsource the repairs. After 2 months we are still waiting for the microwave. Parts of the microwave were lost in their workshop. Absolutely NO customer service. You have to contact them constantly to obtain an update and then every excuse is given why the repair has not been done. **** and ***** artists
1 reviews | Active since Jan 2020
The compressor on my big LG Fridge was noisy ! When they came to the house , they looked efficient and replaced the compressor . I Paid immediately some R 1750,- for Labour and about R 2850,- for the new Compressor . 2 days later the fridge stopped working and about R 1000,- worth of frozen food had to be disposed of. They did come back a few of times and worked on the fridge and charged me another R 450,- but the fridge never worked. We had NO fridge for about 3 weeks. Then they came again and replaced the **** and faulty " New" compressor with our old noisy compressor they had removed some 3weeks earlier. So after three weeks of fiddling and us having no Fridge and having spent R 6 050,- we are in exactly the position before they started. I phoned them several times since then , sent them an E-Mail , but we never heard from them again. Beware , They are useless and they cheat !!
1 reviews | Active since Jan 2020
The compressor on my big LG Fridge was noisy ! When they came to the house , they looked efficient and replaced the compressor . I Paid immediately some R 1750,- for Labour and about R 2850,- for the new Compressor . 2 days later the fridge stopped working and about R 1000,- worth of frozen food had to be disposed of. They did come back a few of times and worked on the fridge and charged me another R 450,- but the fridge never worked. We had NO fridge for about 3 weeks. Then they came again and replaced the **** and faulty " New" compressor with our old noisy compressor they had removed some 3weeks earlier. So after three weeks of fiddling and us having no Fridge and having spent R 6 050,- we are in exactly the position before they started. I phoned them several times since then , sent them an E-Mail , but we never heard from them again. Beware , They are useless and they cheat !!
1 reviews | Active since Jan 2020
HORRENDOUS NIGHTMARE Paid immediately, but fridge/freezer did not work.They did come back a couple of times,said they fixed it, but hours later, wasn't cooling or freezing.Six month guarantee absolutely worthless.I have decided to teach them a lesson and sue them.It will cost them a lot more than a simple refund-refund plus their legal costs plus my legal costs.LEKKER !!!!!
1 reviews | Active since Jan 2020
HORRENDOUS NIGHTMARE Paid immediately, but fridge/freezer did not work.They did come back a couple of times,said they fixed it, but hours later, wasn't cooling or freezing.Six month guarantee absolutely worthless.I have decided to teach them a lesson and sue them.It will cost them a lot more than a simple refund-refund plus their legal costs plus my legal costs.LEKKER !!!!!
1 reviews | Active since Jan 2020
I would give them 0 star rating. This company charges an exorbitant fee with a 2 yr warranty; however, after one week of trying to repair my fridge they refuse to take my calls to come and complete the repair. Hire them at your own risk. They are hustlers.
1 reviews | Active since Jan 2020
I would give them 0 star rating. This company charges an exorbitant fee with a 2 yr warranty; however, after one week of trying to repair my fridge they refuse to take my calls to come and complete the repair. Hire them at your own risk. They are hustlers.
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