Bad service - No response to wrong product sent

Re: TechStop Order 2172<br> Hi Graeme<br> <br> This is not the service I expected from your company. <br> <br> Why are you not responding to my query. I would like to return the unit I bought on Graeme's advise as it does not work properly<br> <br> Awaiting your favourable response<br> <br> Regards<br> <br> <br> -----Original Message-----<br> From: Howell Fransch [Email Removed] <br> Sent: 29 March 2016 07:10 PM<br> To: Graeme @ TechStop<br> Cc: Fransch, H. (Howell)<br> Subject: Re: FW: TechStop Order 2172 Documentaion<br> <br> Good morning Graeme<br> <br> I tested the unit and it does not work simultaneously.<br> Both HDMI ports does not work at the same time.<br> <br> This is not what I wanted.<br> <br> Please advise soonest<br> <br> Regards