T
TecsaReco
Claimed Business
T
TecsaReco
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Jun '25 - May '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About TecsaReco
TecsaReco has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked TecsaReco across 37 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHM
Hilda M
1 reviews | Active since Jan 2020
1 Dec 2025, 10:41
Incorrect part packaging
I wanted a washing machine part. Went to Roodeport branch and they called Strijdom park to confirm that the part is there. When I got to Strijdom park they said the part is wrong. Their warehouse packaged an incorrect part, they allowed me to drive there just to tell me that the part is wrong and on top of that I am heavy pregnant. So frustrating and wasted my time and petrol. No respect for customers
Helpful (0)
|Replies (0)HM
Hilda M
1 reviews | Active since Jan 2020
1 Dec 2025, 10:41
Incorrect part packaging
I wanted a washing machine part. Went to Roodeport branch and they called Strijdom park to confirm that the part is there. When I got to Strijdom park they said the part is wrong. Their warehouse packaged an incorrect part, they allowed me to drive there just to tell me that the part is wrong and on top of that I am heavy pregnant. So frustrating and wasted my time and petrol. No respect for customers
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Aug 2025, 06:57
NEW GASKETS
For great customer service Nadine from TecsaReco on Ontdekkers Road, Roodepoort, is simply the best. Not only did she handle my enquiry but she went so far as to give me her cell number. When my order was ready she promptly advised me for collection. Thanks Nadine for a job well done!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Aug 2025, 06:57
NEW GASKETS
For great customer service Nadine from TecsaReco on Ontdekkers Road, Roodepoort, is simply the best. Not only did she handle my enquiry but she went so far as to give me her cell number. When my order was ready she promptly advised me for collection. Thanks Nadine for a job well done!
0
Replies (0)UC
Ursula C
1 reviews | Active since Jan 2020
14 Aug 2025, 11:28
Apparently are never open??
You send them a Whatapp enquring about a part and the response you get is as follows: [13:01, 14/08/2025] TecsaReco: We are now connecting you with an agent. [13:01, 14/08/2025] TecsaReco: Thank-you for reaching out to TecsaReco. We’ve received your message and will respond to your message during office Hours. If 13:00 on a Thursday is not during office hours, when do these people work?
Helpful (0)
|Replies (0)UC
Ursula C
1 reviews | Active since Jan 2020
14 Aug 2025, 11:28
Apparently are never open??
You send them a Whatapp enquring about a part and the response you get is as follows: [13:01, 14/08/2025] TecsaReco: We are now connecting you with an agent. [13:01, 14/08/2025] TecsaReco: Thank-you for reaching out to TecsaReco. We’ve received your message and will respond to your message during office Hours. If 13:00 on a Thursday is not during office hours, when do these people work?
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Replies (0)JA
John A
1 reviews | Active since Jan 2020
9 Jul 2025, 14:20
Customer service
Hi there, i've been trying to get hold of someone at Tecsareco to assist me with a Kelvinator appliance, i have used whatsapp & email, this has turned out to be such a waste of time, i am still waiting for some kind of reply. This is definitely not good customer service, so disappointed.
Helpful (0)
|Replies (0)JA
John A
1 reviews | Active since Jan 2020
9 Jul 2025, 14:20
Customer service
Hi there, i've been trying to get hold of someone at Tecsareco to assist me with a Kelvinator appliance, i have used whatsapp & email, this has turned out to be such a waste of time, i am still waiting for some kind of reply. This is definitely not good customer service, so disappointed.
0
Replies (0)MM
Muzi M
1 reviews | Active since Jan 2020
9 Jul 2025, 13:00
Worst Service by the TescaReco Cashier in Roodepoort
Just received the worst service at TecsaReco Roodepoort Branch. Went there to buy washing machine bearings. I didn't have a sample so I used my machine Serial Number to check the part online. The coloured cashier eventually agreed to check for me after harshly refusing. Stood up went to the back to fetch the parts, took my card payment and gave me the 2 boxes. Something told me to open the boxes and double check, turns out they were too big for my machine. Luckily another client with a similar machine came in and gave me the correct numbers. Now this is where the problem starts, asked the lady to please exchange the bearings for the correct ones. She says no more stock for me as the other guy took the last ones. I'm like ok please refund me. She says "I don't have cash in my till come back tomorrow", another white guy came to her and told her to do a EFT Return form. She said NO, too much work, he must come tomorrow. Then a concerned white client told her "Mam you are aware you being very unprofessional and unfair to this client?", Where is your float? Silence. Call your manager! My manager is not here, give him a call. Silence, Then the gentleman told me infront of her to report her to Hello Peter. I said good idea, asked for her name she refused, she went under the desk and suddely she gave me my money. I said "how about that???? I'm contacting Hello Peter regardless". And left.
Helpful (0)
|Replies (0)MM
Muzi M
1 reviews | Active since Jan 2020
9 Jul 2025, 13:00
Worst Service by the TescaReco Cashier in Roodepoort
Just received the worst service at TecsaReco Roodepoort Branch. Went there to buy washing machine bearings. I didn't have a sample so I used my machine Serial Number to check the part online. The coloured cashier eventually agreed to check for me after harshly refusing. Stood up went to the back to fetch the parts, took my card payment and gave me the 2 boxes. Something told me to open the boxes and double check, turns out they were too big for my machine. Luckily another client with a similar machine came in and gave me the correct numbers. Now this is where the problem starts, asked the lady to please exchange the bearings for the correct ones. She says no more stock for me as the other guy took the last ones. I'm like ok please refund me. She says "I don't have cash in my till come back tomorrow", another white guy came to her and told her to do a EFT Return form. She said NO, too much work, he must come tomorrow. Then a concerned white client told her "Mam you are aware you being very unprofessional and unfair to this client?", Where is your float? Silence. Call your manager! My manager is not here, give him a call. Silence, Then the gentleman told me infront of her to report her to Hello Peter. I said good idea, asked for her name she refused, she went under the desk and suddely she gave me my money. I said "how about that???? I'm contacting Hello Peter regardless". And left.
0
Replies (0)WHVZ
Willem Heber Van Zyl
1 reviews | Active since Jan 2020
15 Apr 2025, 11:50
TecsaReco ******!!!!
I would not recommend to do business with TecsaReco at all. You will not get ANY refund from them!!! I purchased from TecsaReco Bloemfontein, now they want my bank statements. STAY AWAY from TecsaReco, they are ******!!!!
Helpful (0)
|Replies (0)WHVZ
Willem Heber Van Zyl
1 reviews | Active since Jan 2020
15 Apr 2025, 11:50
TecsaReco ******!!!!
I would not recommend to do business with TecsaReco at all. You will not get ANY refund from them!!! I purchased from TecsaReco Bloemfontein, now they want my bank statements. STAY AWAY from TecsaReco, they are ******!!!!
0
Replies (0)WM
Wel M
1 reviews | Active since Jan 2020
29 Nov 2024, 05:43
Dishonest refund policy
I have been waiting for a refund of a product that was returned in perfect condition in June 2024. All efforts to make contact with the company have been unfruitful. If they respond, the response is an empty promise. Save yourself the trouble and don’t do an online purchase with this store. You’ll wait forever if you’ll need a refund.
Helpful (0)
|Replies (0)WM
Wel M
1 reviews | Active since Jan 2020
29 Nov 2024, 05:43
Dishonest refund policy
I have been waiting for a refund of a product that was returned in perfect condition in June 2024. All efforts to make contact with the company have been unfruitful. If they respond, the response is an empty promise. Save yourself the trouble and don’t do an online purchase with this store. You’ll wait forever if you’ll need a refund.
0
Replies (0)JW
Johann W
1 reviews | Active since Jan 2020
21 Nov 2024, 09:08
Terrible online order experience
Terrible experience with their online service. Bought a new plate for our microwave 2 weeks ago and it's still not delivered. I get notifications from the courier that it has been delivered when it hasn't. I attempted to follow up multiple times using their support channel but they don't reply. Do not purchase from them online. I feel like I've been ****med to be honest.
Helpful (0)
|Replies (0)JW
Johann W
1 reviews | Active since Jan 2020
21 Nov 2024, 09:08
Terrible online order experience
Terrible experience with their online service. Bought a new plate for our microwave 2 weeks ago and it's still not delivered. I get notifications from the courier that it has been delivered when it hasn't. I attempted to follow up multiple times using their support channel but they don't reply. Do not purchase from them online. I feel like I've been ****med to be honest.
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Replies (0)