Arrogant staff at teds store springfield park

Good day.i have being trying to make enquiries regarding a sofa set from Teds springfield only to be connected to a very rude and arrogant salesman ANDREW.he tells me there's just 2 sales man at the store so they cannot return our calls.so why advertise everywhere yet there's no 1 to assist us.i tried calling numerous times to call back and he keeps cutting off my calls. absolutely bad service.