TEFL UNIVERSAL IS A TOTAL ****!

I think this TEFL UNIVERSAL business is a total ****! How do one report this so that people can stop using their disgusting services. I have been mailing and messaging for months to obtain my certificate. No response! Do these people even exist?? People must stop wasting time and money on these people. As if life isn't tough enough. People take and take everything from you. Stop with this false advertising and promotions. You are really sick!