Satellite JOY (Telefusion Services cc) preys on unsuspecting customers by GROSSLY overcharging them

<p>Satellite JOY (Telefusion Services cc) preys on unsuspecting customers by GROSSLY overcharging them.</p> <p> </p> <p>Satellite JOY (Telefusion Services cc) was called out on to investigate bad signal issue at a residence.</p> <p>The Technician replaced the satellite dish and receiver, and was on site for about 30 minutes.</p> <p>The amount that was charged came to a total of R2480.00!!  I have phoned DSTV call centre and a consultant informed the the installation should have cost R1000 at the most!</p> <p> </p> <p>This is very CLEARLY and exorbitant amount and the customer was unfairly overcharged. www.satellitejoy.co.za offers a pensioner discount, which was also not mentioned to the customer.</p> <p> </p> <p>As per Satellite JOY invoice:</p> <p>1 x Mild steel dish            = R1500.00</p> <p>1 x Single receiver            = R280.00</p> <p>1x Labour                             = R700.00    (time on site 30minutes)</p> <p> </p> <p>It would have been more cost effective for the customer to buy a brand new DSTV decoder with installation for R599.   The cost of a 90cm Mild Steel Dish kit is about R700. Satellite Joy DOUBLE charged for the dish!</p> <p>The labour fees of R700 for being on-site for 30mintues is disgustingly overpriced as well.</p> <p> </p> <p>The customer is elderly and was desperate and did not know better. Satellite JOY took advantage of this and grossly overcharged the unsuspecting customer.</p> <p> </p> <p>Installers such as Satellite JOY should NOT be supported for their unscrupulous business conduct!!</p>