TIH ASSESSORS WOLVES IN SHEEPS CLOTHING

The assessment process followed by Telesure Investment Holdings (TIH) leaves a very bitter taste in my mouth. It seems a lot of the assessors' findings are based purely on speculation. If it was in a Court of Law they had to prove beyond reasonable doubt that their findings were evidence based, which is impossible if the item that is claimed for has been ****** and cannot be tested or inspected to determine the true facts.

No affidavits were taken from the persons linked to the claim previously - a simple denial of having any knowledge were taken at face value, yet the consumer, who was completely unaware, proved good faith is treated like a suspect and now out of pocket, claim not approved.

It also seems what assessors are paid for nowadays, is to put their name to a decision made on the fly - based on guessing work / speculation or a supposed second sense.

It further seems that some of the Insurance companies represented by TIH, already made up their minds beforehand on the outcome of the claims process, should a consumer somewhere down the line, need to file a claim and that it is seriously lacking in the whole supposed reasonable appeals process. No matter who you turn to, the outcome of this allegedly impartial process is always the same.

The facts like that the Insurance company had no qualms to insure the item beforehand, knowing beforehand what the description of the item was and the possible risk of insuring such items, yet after the fact when a claim and pending pay out is submitted, they nullify the contract and dismiss the claim.

The assessor at TIH stated assumptions / speculation as proven facts and submitted the report as such to Dialdirect. All of this is completely ********* and in my opinion a breech of contract on the part of Dialdirect and its associate TIH.

These assessors are paid a commission / share so to speak on every dismissed claim. Their performance is purely based on a certain target they need to meet.

It seems to be a less than short of a ******** enterprise whereby everyone except genuine claimants are gaining at the expense of genuine claimants.