Tempted clothing - Worst service I have ever received

Unfortunately my previous review was removed. I bought goods from Tempted Clothing last year. The sizes didn't fit and I returned the items. They said they will send me another size once received. This was August last year. I had to continuously follow up with them on e-mail and WhatsApp. Always receiving excuses. Now I received a notification that due to their financial situation they are not honoring outstanding orders and will not refund any money back. The worst is that they send me a picture of my parcel about a month ago, but I haven't received it. In my mind, if they showed me my parcel, they have my stock. This has been the worst online shopping experience.