TO
Ten On Lane
Unclaimed Business
TO
Ten On Lane
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tshepiso M
1 reviews | Active since Jan 2020
20 Oct 2025, 21:43
Ten On Lane Owner/Host ****
TEN ON LANE **** Alert!!!! The host of Ten On Lane is a ****mer and we booking Ten On Lane using Bookings.com and found a unhygienic, dirty and unbearable accomodation with so many problems within the first 10minutes of our stay and cancelled our stay with the host and requested a refund. We were told the process for refunds would only be done the following day as it was late at time when we arrived. We were given contact details of the host to communicate with him I called him the following day and he mentioned that he’d get back to me after he spoke to the lady that was on duty that night. It’s been a week now and he hasn’t been returning my WhatsApp texts and has block my calls from the last time the matter was address. This was reported in the bookings.com app as well and bookings.com has not acted on responded on my complaint. The conditions of the property TEN ON LANE 1. The Noise is unbearable 2. The place smells 3. The sheets are torn and dirty (so unhygienic)considering my sinuses 4. The basins aren’t clean 5. The host took us to a different place when we got to the venue stating that they use the other place with in Dorp when this one is full, only to find the place in a bad condition and extremely of lower class compared to TEN ON LANE what had been sold to us on the [link removed] app we were then taken back to TEN ON LANE stating that we’ll be given an available room that was reserved for before us. 6. People randomly barged in unannounced and knock at the door.
Helpful (0)
|Replies (0)TM
Tshepiso M
1 reviews | Active since Jan 2020
20 Oct 2025, 21:43
Ten On Lane Owner/Host ****
TEN ON LANE **** Alert!!!! The host of Ten On Lane is a ****mer and we booking Ten On Lane using Bookings.com and found a unhygienic, dirty and unbearable accomodation with so many problems within the first 10minutes of our stay and cancelled our stay with the host and requested a refund. We were told the process for refunds would only be done the following day as it was late at time when we arrived. We were given contact details of the host to communicate with him I called him the following day and he mentioned that he’d get back to me after he spoke to the lady that was on duty that night. It’s been a week now and he hasn’t been returning my WhatsApp texts and has block my calls from the last time the matter was address. This was reported in the bookings.com app as well and bookings.com has not acted on responded on my complaint. The conditions of the property TEN ON LANE 1. The Noise is unbearable 2. The place smells 3. The sheets are torn and dirty (so unhygienic)considering my sinuses 4. The basins aren’t clean 5. The host took us to a different place when we got to the venue stating that they use the other place with in Dorp when this one is full, only to find the place in a bad condition and extremely of lower class compared to TEN ON LANE what had been sold to us on the [link removed] app we were then taken back to TEN ON LANE stating that we’ll be given an available room that was reserved for before us. 6. People randomly barged in unannounced and knock at the door.
0
Replies (0)KS
Kutlwano S
1 reviews | Active since Jan 2020
4 Oct 2025, 03:14
Warning: Avoid Ten on Lane, Polokwane
Warning: Avoid Ten on Lane, Polokwane My experience at this establishment was extremely disappointing and unacceptable. • Cleanliness: Upon arrival, the premises were in a deplorable state. There were meat bones at the entrance, dust throughout the unit, bedding that appeared used and unhygienic, and a leaking refrigerator. The only functional appliance was the microwave. • Noise and Disturbances: The environment was extremely noisy, with other units hosting loud parties throughout the night. I was unable to sleep, having been awake since 1:00 a.m. due to the disturbances. • Security Concerns: The property has no effective security. I was provided with a remote for the entry gate, only to discover it was non-functional as the gate was left on manual operation. This meant I had to open it myself, and worse, it left the premises open to unrestricted access by anyone. • Lack of Management Support: There was no clear or available point of contact to escalate or resolve any of these issues. In summary, this establishment is poorly managed, unsafe, and unhygienic. I strongly advise others to avoid Ten on Lane, Polokwane, as it does not meet even the most basic standards of accommodation.
Helpful (0)
|Replies (0)KS
Kutlwano S
1 reviews | Active since Jan 2020
4 Oct 2025, 03:14
Warning: Avoid Ten on Lane, Polokwane
Warning: Avoid Ten on Lane, Polokwane My experience at this establishment was extremely disappointing and unacceptable. • Cleanliness: Upon arrival, the premises were in a deplorable state. There were meat bones at the entrance, dust throughout the unit, bedding that appeared used and unhygienic, and a leaking refrigerator. The only functional appliance was the microwave. • Noise and Disturbances: The environment was extremely noisy, with other units hosting loud parties throughout the night. I was unable to sleep, having been awake since 1:00 a.m. due to the disturbances. • Security Concerns: The property has no effective security. I was provided with a remote for the entry gate, only to discover it was non-functional as the gate was left on manual operation. This meant I had to open it myself, and worse, it left the premises open to unrestricted access by anyone. • Lack of Management Support: There was no clear or available point of contact to escalate or resolve any of these issues. In summary, this establishment is poorly managed, unsafe, and unhygienic. I strongly advise others to avoid Ten on Lane, Polokwane, as it does not meet even the most basic standards of accommodation.
0
Replies (0)